Abby Creek Apartments

Reviews

• KA

  Kelsey Aliyah

  Mar 1, 2023
  1.0
  Honestly did not have the best experience moving out. I still haven’t received my deposit and it’s been 60 days. I requested for a walk through the day I went in to give in my 30 day notice, and management agreed to reach back out to plan a day or go over details I assumed. Never once did I hear from Abby Creek Apartments. I called on one of my last days to figure out where I would drop the key off and when I would be hearing back from them for a walk through since it was going to be New Years weekend, the guy that answered was covering for Nancy so he tried to reassure me that I would hear back from the office after the weekend. Weeks go by and my forwarding address is still being asked for as I didn’t write it down for them on my notice, and also sent emails. My deposit that they calculated after dismissing my request to walk through was then sent back to my Abby Creek apartment?? As if I would be able to get it from an address I was moving away from? It wasn’t till Feb 14th that I was back to sac after moving out of state and went to ask about my deposit that I found out that they some how didn’t have my forwarding address. I was then led on a wild goose chase to the mail box and post office by Nancy thinking I would be able to find it. Apparently it got sent back and a new check was reissued back shortly after. It’s now, March 1, 2023, a few weeks has gone by and still no deposit check in my name. I just think it’s very unfair and unprofessional how they handled me. They deducted money from what I would be getting back that I just could not agree with but since they went against my request to walk through with them it is valid? I have videos of my clean apartment that I returned. No accountability was taken, and they still have my money and corporate is ignoring my emails. At this point it is very drawn out and inconsiderate and I hope this can help anyone.
• ER

  Ernesto Reynaga

  Apr 19, 2019
  2.0
  We live here from 2014 to 2016 a nice and quiet place to live no complaints about that. the problem was when we decide to move out. we clean the Apt very well and I take photos of it then I ask the manager to come in look at it when I was living and they told me that they normally they do it offer the tenants are gun so anyways they charge me for the full carpet when we not even sleep one night on one of the rooms and the scuse was that if you live there for more than one year they have replace the carpet so when I receive the bill on the mail for $1500 dollars so I call the office for on explanation and they told me that I was bill so much because of the carpet so I ask for corporate number and they didn't give to me so I did my research and find it in my own so I call and they only reduce my bill $800 I don't recommend this place on less if are willing to pay that much for nothing. Thanks Abby Creek Apts
• VS

  Victoria Sublasky

  Feb 21, 2018
  5.0
  I loved living here, Sarah is the manager here at the location and she is always so friendly and so helpful! Maintenance is efficient and does quality work. They have gotten a little pricey for the location but other than that I would recommend living here!

Frequently Asked Questions About Abby Creek Apartments