Business Details
About
Property Management Company
Prescott Companies provides the full spectrum of HOA, condo, and rental property management services throughout the Downtown San Diego, Rancho Bernardo, and Carlsbad areas.
Location
Hours
Reviews
3.9
269 reviews
5 stars
188
4 stars
10
3 stars2
2 stars4
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers reported poor responsiveness, with many unable to reach anyone via phone or email, leading to frustration and unresolved issues.
Management Effectiveness
Many reviews highlighted a lack of accountability and ineffective management, with complaints about unresolved maintenance requests and poor communication regarding HOA matters.
Positive Staff Recognition
Some customers praised specific staff members for their responsiveness and professionalism, indicating that while the overall service is lacking, certain individuals provide excellent support.
Community Impact
Several reviews expressed concerns about the deterioration of community conditions and management's failure to address issues, impacting property values and resident satisfaction.
Billing Issues
Customers frequently mentioned problems with billing practices, including double charges and lack of transparency regarding HOA fees.
- NGNicole GambinoNov 10, 20251.0This company cannot respond to emails, calls and messages and when you call the corporate office, you are routed to an international call center. They are ineffective at troubleshooting issues, closing the loop on architectural requests, logging maintenance issues… things lag on for month after month after month. It’s impacting homeowners finances and taxes and it’s wholly unacceptable. What an absolute racket. Edit for Humor: Prescott responds to their negative google reviews faster than brown water coming out of your faucets or your architectural request that has significant financial and tax implications. Can't make this up.
- ZKzahra khedriSep 26, 20251.0The worst HOA company I have experience with. They do nothing for the community. They just keep raising the HOA and serving awfully. Wish I could give them zero star.
- BBBJ BrockingtonSep 25, 20251.0I have a water leak in a dual pane window and asked DMon to send someone to do a consult, he said immediately before sending a professional that the leak was the interior.I asked him to please do a professional window opinion and he sent a man in and my husband is on oxygen and frail and he told my husband before he even got to the window to do the assessment that the didn't think the Hoa would approve of fixing the window.I pay 790 plus a month and i've been here for 24 years and Damon just started and i've repeatedly asked him to send an expert to see if the window is leaking reopen inside or out.I don't mind laying for it if it's the inside but he seems to be biased towards us and have preset opinion .They also did the neighbors new plants and left mine looking like crap.You tell me is there a bias here? also the pics of The window is dual pain and he's telling me that the rain comes from the inside, causing the fluid in the window. I've never seen rain from the inside. It's always the outside, but apparently he's an expert without getting the opinion so I want a public opinion what is going on here?
- BKBen KurbisJul 29, 20251.0Worst management company we have ever been a part of. They never respond to emails or after hour emergencies. Don’t respond to my review with your BS copy and paste response telling me to email customer service. I’ve contacted Janet and Chaosia and regarding billing issues and they don’t reply. Run FAR FAR from this company.
- KTKim TomaskaJun 27, 20251.0Do not recommend. They are impossible to get a hold of- takes months to even get an email response and that is only after repeated attempts to try and get a hold of them. By the time they actually respond, they neglected completely answered the question to begin with and the whole process has to start over again. Never mind the fact that the HOA in my community is absolutely horrible to begin with and several members are very Much in cahoots with getting The Prescott team members to completely agree with all of their corrupt decision-making and misuse of our money. I would definitely not recommend this company for property management.
Frequently Asked Questions About Prescott Companies
What services does Prescott Companies provide?
Prescott Companies offers full-spectrum HOA, condo, and rental property management services in the Downtown San Diego, Rancho Bernardo, and Carlsbad areas.
Where is Prescott Companies located?
Prescott Companies is located at 5950 La Place Ct, #200, Carlsbad, CA 92008, at the Prescott Companies building.
What are the business hours of Prescott Companies?
Prescott Companies is open Monday through Friday from 8:00 AM to 12:00 PM and from 1:00 PM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I contact Prescott Companies by phone and email?
You can reach Prescott Companies by phone at +1 760-634-4700 or by email at customerservice@associaonline.com.
Does Prescott Companies have a website where I can learn more?
Yes, you can visit their website at https://www.associaonline.com/locations/prescott-companies to find more information.
Are there places nearby for dining before or after visiting Prescott Companies?
Yes, La Place Deli, a delicatessen and restaurant, is nearby and a convenient spot for meals or groceries before or after your visit.
Where can I find financial services close to Prescott Companies?
Nearby financial services include OneMain Financial, Pacific Western Bank, Mutual of Omaha Mortgage, and Edward Jones, which provide loan, banking, mortgage, and investment services.
Are there other property management companies near Prescott Companies?
Yes, property management services are also available nearby at Professional Community Management and MGR Property Management.
Can I access insurance services near Prescott Companies?
Yes, nearby insurance agencies include Just Ask, Farmers Insurance - Aejaz Wanker, and Farmers Insurance Carlsbad District Office offering various insurance options.
What categories of services does Prescott Companies specialize in?
Prescott Companies specializes in property management, property and building maintenance, community association services, and is associated with the Associa brand.