Anson

Reviews

• FW

  Felicia Wang

  Dec 13, 2025
  1.0
  I’ve lived at Anson for over two years, and while this property markets itself as a luxury apartment community in an expensive neighborhood, the maintenance quality and level of service are nowhere near luxury. Unfortunately, since the building transitioned to new management, things have actually gotten worse. Most recently, I submitted a maintenance request regarding a broken microwave door. When I went to use the microwave a couple days later, I realized that instead of properly fixing or replacing it, maintenance simply glued the door back together. As shown in the photos, the glue is clearly not holding — pieces of glue and plastic fall off every time the door is opened or closed. What makes this especially concerning is that the microwave sits directly above the stove. Debris falling near the stovetop or into cookware is unsafe and unhealthy, and frankly unacceptable in any apartment — especially one that claims to be “luxury.” I emailed management about this issue and received no response. I had to follow up with a phone call the next day, only to be told they still needed to “try to get a hold of maintenance.” For a safety-related issue, I would expect at minimum a timely response — not for residents to chase management for basic communication. I also want to mention an ongoing bathtub issue, which started shortly after I moved in. I noticed small cracks in the tub early on and didn’t make a big deal out of it. Over time, those cracks have grown larger. Instead of replacing the tub, management simply painted over it. The result is both unsightly and ineffective, as the cracks are still clearly visible (see attached photo). Considering how much rent residents pay here and the way this property brands itself, the lack of proper repairs, shortcuts taken by maintenance, and poor communication from management are extremely disappointing. I truly hope management starts taking resident concerns — especially safety-related issues — more seriously.
• JJ

  John

  Nov 5, 2025
  5.0
  I had a wonderful experience touring Anson! Michael provided excellent customer service—he was friendly, knowledgeable, and made me feel very welcome throughout the visit. He took the time to answer all my questions and highlighted all the amazing amenities Anson has to offer. The community itself is beautiful, and the amenities are impressive. Overall, the tour was great thanks to Michael’s professionalism and warm personality. Highly recommend!
• HR

  Hayden Rowland

  Oct 20, 2025
  1.0
  Poor Maintenance. The office wifi is practically nonexistent. The ac pours water into the office bathroom flooding it on a daily basis for months. The pool table gets ransacked as soon as its resupplied. Missing ball and no usable stick or chalk for months at a time. Sink in the clubroom is broken. Coffee machine is also broken on occasion, only mucky water comes out. Steer clear if you want to live somewhere that is maintained.
• SM

  Skin Moderne

  Sep 22, 2025
  5.0
  Management has been so helpful and pleasasnt. We also love how well kept the complex is.
• DT

  Debora Tap

  Sep 1, 2025
  5.0
  Very pleasant