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Cross Pointe Apartment Homes

4.1
(67 reviews)

Business Details

5100 Vista Grande Dr, Antioch, CA
94531, United States
https://www.elevatetosequoia.com/apartments/ca/antioch/cross-pointe-apartment-homes/

About

Apartment Building
Location. Lifestyle. Amenities. These are a few of the things that set Cross Pointe Apartment Homes apart. We���ve designed our interiors to capture and reveal your unique personal style, and we���ve tailored our community amenities to suit your lifestyle and spark joy in everything you do. This one-of-a-kind community has it all ��� the finishes you expect, the details you deserve, and the welcoming neighborhood you���ve been searching for.

Location

Cross Pointe Apartment Homes
5100 Vista Grande Dr, Antioch, CA
94531, United States

Reviews

4.1
67 reviews
5 stars
43
4 stars
8
3 stars
4
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Niche Williams received high praise for her exceptional customer service, professionalism, and ability to make the leasing process smooth and stress-free.

Maintenance Issues

Several reviews highlighted concerns about slow maintenance response times and unresolved issues, particularly regarding property upkeep and communication.

Community Environment

While many residents appreciated the friendly atmosphere and amenities, there were complaints about cleanliness, particularly in shared areas like the pool and bathrooms.

Management Concerns

Some residents expressed dissatisfaction with management's responsiveness and communication, particularly regarding maintenance issues and resident concerns.

Security and Safety

There were multiple reports of security issues, including break-ins and pest infestations, raising concerns about the overall safety of the community.
  • DD
    Delores Davis
    Dec 16, 2025
    5.0
    I had an exceptional experience working with Niche, the leasing consultant at Crosspointe Apartment Homes, and I cannot recommend her highly enough. From the very first moment I discovered Crosspointe, scheduled my tour, and began the application process, Niche was absolutely outstanding. She was consistently professional, polite, knowledgeable, thorough, and proactive. I haven’t moved in over seven years, and I’m currently downsizing to reduce costs while I finish nursing school, a process that can be incredibly stressful. Niche was truly a Godsend during this transition. Every concern I had, she took seriously. She didn’t just answer questions she advocated on my behalf, communicated with corporate and all other necessary parties and ensured all documentation was submitted accurately and completely, and maintained clear, timely communication throughout the entire process. She followed up with updates, reassured me when I felt overwhelmed, and made sure nothing ever fell through the cracks. From the moment my application was submitted and Niche took ownership of it, I felt confident and at ease knowing I was in capable hands. She exudes confidence, leadership, accountability, and professionalism, and she represents Crosspointe with the highest level of integrity. Niche operates far beyond the expectations of a leasing consultant. She brings confidence, leadership, and genuine care to her role, making her exactly the kind of professional you want representing Crosspointe from the moment someone walks through the door. Thank you, Niche, for making what could have been a stressful move such a smooth and positive experience. I appreciate you!!!
  • JM
    Jorge Martinez-Gonzalez
    Dec 7, 2025
    5.0
    Niche Williams made our move in easy and answered all of our questions. Overall good experience.
  • MP
    Mohit Pandya
    Dec 3, 2025
    5.0
    We had an excellent experience touring the property with Niche Williams. She was professional, friendly, and extremely knowledgeable about the community. Niche took the time to walk us through every detail, answered all our questions clearly, and made the entire process smooth and stress-free. Her patience, positivity, and genuine willingness to help really stood out. Because of her great customer service, we felt confident and well-informed throughout the tour. We highly recommend speaking with Niche Williams if you’re considering this apartment community!
  • RA
    Robert o A
    Nov 11, 2025
    4.0
    Nice building, they have a swimming pool very nice and they have 2 gas grills I couldn't get it going on either one and people in the office didn't know how to turn the grill on. They also have a club house with a little kitchen and a pool table must reserve it ahead of time. Poorly maintenance same problem as last year and hard to get them to work on the property. Parking can be difficult at times not a good place to have over due to parking. Still nice location, mall up the street and a Walmart grocery store gas station . Movie theater really nice inside and out plenty of restaurants around as well as fast food.
  • EW
    Evan Wilson
    Sep 24, 2025
    5.0
    Niche at Cross Pointe Apartments was so helpful in getting me into my new place! She made the whole process smooth and stress-free. I absolutely love my apartment and couldn’t be happier with the experience.

Brand Certified Facts from Cross Pointe Apartment Homes

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