Business Details
About
Apartment Building
Calling all go-getters, creatives, doers, and dreamers. Ballena Village Apartment Homes in Alameda, California, offers the perfect springboard to pursue your goals and seize each day. The effortless style of our Studios, 1 & 2 bedroom apartment homes syncs perfectly with your own vibe, and is matched by our pet-friendly community���s convenient amenities and an epic array of extras you won���t find elsewhere.
Location
Reviews
4.1
125 reviews
5 stars
82
4 stars
14
3 stars
8
2 stars
7
1 star
14
What are people saying?
AI-generated from recent customer reviews
Maintenance Team
The maintenance staff, particularly José, received high praise for their quick, professional, and friendly service.
Staff Responsiveness
Customers consistently noted the helpfulness and friendliness of the leasing office staff, making the moving and living experience smooth.
Community Atmosphere
Many residents appreciated the sense of community and cleanliness of the property, highlighting positive interactions with neighbors and staff.
Safety Concerns
Several reviews raised issues regarding safety, including package thefts and car break-ins, indicating a need for improved security measures.
Noise Issues
Residents reported noise disturbances from neighbors and nearby schools, which affected their living experience.
- CJChad Johnson3 days ago1.0Hot spot for car thefts Atleast one a month
- EGEvelyn GarateDec 11, 20255.0José is an amazing! He always helps us with maintenance if we need it, he's so fast and efficient.
- RVRoberto VizcarraDec 11, 20255.0José always does a great job in maintenance and friendly like the rest of the staff.
- THTrina HewittDec 5, 20255.0Jose is the best matinance man,very polite and considerate and always on time to do the job thank you Jose for your services
- MHM El HNov 13, 20255.0My partner and I stopped by Ballena Apartments on a whim after driving by, and we ended up having a really great experience. The apartment manager was the first person we met, she greeted us right away and walked us to the office. Super warm and welcoming. Even though we walked in during another appointment, Tailiyah and Sam still made time to show us around, which we really appreciated. The apartments looked great, prices seemed reasonable, and the amenities were all in really nice shape. A few green flags that really stood out: The staff was actively taking care of the place. People were moving boxes, organizing things, tidying up, not just sitting behind desks answering emails. Whenever I see that at other properties, it usually means they’re buried in paperwork (in-efficient systems) or dealing with constant tenant issues. This was the opposite. The whole property was spotless. Hallways, common areas, the units. Everything looked clean and well-kept. Huge shoutout to Tailiyah. She honestly made the biggest impression. She had this genuine smile the whole time, answered every question without rushing us, and just had a really kind, grounded energy. It felt like she loved her job and cared about the place. They have good relationships with residents. As we walked around, Tailiyah greeted tenants, and they greeted her back just as naturally. Current residents seemed happy. We asked a couple people for their honest thoughts, and they said they really liked living there. They mentioned a few other complexes but didn’t seem excited about those. We didn’t end up moving forward, but Ballena genuinely left a great impression on us. Wishing the whole team all the best. If you’re considering renting here, definitely check it out.