The Heartwood is a modern, accessible, and up-and-coming apartment community located in the vibrant Southwest area of Edmonton. Home to 123 air-conditioned rental suites, complete with ample in-suite storage, Heartwood is a great place to put your roots down. All suites at The Heartwood include thoughtful touches such as 9-foot ceilings, air conditioning, stainless steel appliances, designer LED lighting, quartz kitchen and bathroom counters, soft close cabinets, and upgraded faucets all wrapped in an interior designer palette. The Heartwood apartments feature a furnished community lounge, bike storage, a fully equipped fitness room, as well as an outdoor dog run for your furry friends.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.