Grand Central Manor

Reviews

• MR

  Makayla Richardson

  Sep 28, 2026
  5.0
  Great building, love the amenities. Property manager and maintenance are great to work with and very timely
• TM

  Todd Mclintock

  Sep 21, 2026
  5.0
  Nancy is the best there, extremely helpful,goes out of her way, top notch service. She goes above and beyond for everyone. She’s the heart and soul of this place.
• RS

  Rose Shayan

  Sep 17, 2026
  1.0
  My experience with Grand Central Manor was extremely disappointing, particularly because of my interactions with the manager, Nancy. When I was preparing to move out of the apartment, the checkout process and timing were handled very unprofessionally. There was poor communication and a lack of proper organization, yet instead of taking responsibility for how the situation was managed, Nancy placed the blame on us. What disturbed me even more was the way I felt I was treated during these interactions. Her manner toward us came across as disrespectful, unkind, and discriminatory, and I personally felt that her treatment of us was racially motivated. No tenant should be made to feel that they are being treated differently because of their background. A property manager should communicate clearly, manage move-out procedures responsibly, and treat every resident with basic respect and professionalism. Unfortunately, that was not my experience at Grand Central Manor. Based on what I experienced, I was extremely dissatisfied with the management and the way our move-out was handled.
• TJ

  T. Rose Johnson

  Sep 2, 2026
  5.0
  Nancy Kent is so amazing. She made the process so easy. She is easy to deal with and friendly.
• CI

  Craig Irwin

  Aug 7, 2026
  1.0
  Edited —- After seeing the companies response, I would never move back there, and I am changing my rating Only complaints after living there for a year was the unit I chose only had the one window and patio door and a thermostat in the unit was for decoration no matter what it was 26° in there . Upon moving out the rental agency tried to say that I was responsible for all new carpets all new floors, the walls all have to be repainted nothing was cleaned. (it was just their way of ensuring that they did not give back damage deposit.). I know of many others who have lived here and experience the exact same . My unit was fully cleaned. Top to bottom. The carpet was steam cleaned, and there was no sign of stains or anything. The only possible complaint that there could’ve been is I had six pinhole nail holes from hanging pictures. And apparently, even though my parking stall was in the external Parkade, it was quoted that it was dirty and not dust free and that I was being charged for that Expect that you are not going to get back your advantage deposit when you move out. I do see that the Property mgmt did respond however I added to this review as proof that what was charged for was in my opinion BS I had a friend that moved into that unit six months later …. guess what all brand new flooring kitchen countertops everything topped to bottom and they then charge $200 more a month The carpet was easily 10 to 15 years old, the laminate flooring about the same age I get that they are trying to pretend that they don’t charge for extra things, but everyone that I had know has lived here has never gotten a penny back from their damage deposit. (and then receive a list of BS charges that are five times more than the damage deposit, but the company doesn’t go after you for that difference…..) Every unit I have ever rented in my life I’ve gotten back full damage deposit. This is the only time I did not. I’m just glad that at the time damaged deposit was a ‘promotional discount’ With looking on the Company website pretty much all units for rent have been completely renovated, including lighting appliances, etc. As such I have a suspicion, they are using people’s damage deposits for renovations that were already required for the units prior moving in. (keep in mind that is my opinion. Obviously I do not have their balance sheets and therefore I cannot confirm. I’m just stating from my experience this is what I have seen as well as many people that I know that have lived there over the years.)

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