Citysearch Rental Network Inc.

Reviews

• TE

  T Ell

  May 9, 2026
  5.0
  This was my first experience renting a condo unit through a property MGMT company and my experience with CitySearch was solid. Everything was organized, thorough and professional. Lisa, Vicky, Dan, the entire team were very helpful. As a long-term renter, I will continue to use CitySearch in helping find quality landlords who offer units that fit my needs. I recommend using CitySearch if you need help finding a unit or are searching for a unit in a new City.
• RM

  Rie Morita

  May 6, 2026
  5.0
  They are amazing property management company! They communicate with me all matters and respond very quickly. Because of you guys, I have less stress renting my condo:)
• RT

  Ray Tang

  Apr 30, 2026
  4.0
  I am extremely frustrated with the lack of professionalism from this condominium management company when it comes to updating my personal information. I have called at least five times and also sent multiple emails requesting that my contact details be updated. Each time, I was told the information had been corrected, yet nothing has actually changed. Despite living in my unit for the past 2–3 years, important communications are still being sent to the previous owner. This has become especially unacceptable this year with the special assessment notices. I did not receive the first installment email at all and have been forced to rely on the previous owner to forward me information—something I should not have to do. I really appreciate the quick follow-up on May 4, 2026, with Kerry. She explained what happened, and this issue is now resolved. Hopefully, a procedure can be put in place to avoid this kind of problem in the future.
• TP

  Teresa Perreault

  Apr 22, 2026
  5.0
  Landlording is no small task, and anyone who has done it understands the challenges involved. City Search has been an invaluable source of guidance and a partner I’ve been able to trust. I’ve worked with them for five years and have consistently been very satisfied with the service I’ve received from the entire team, especially Vicky Glenn. Thank you so much for all you did and for the invaluable service you provide for our community.
• MA

  Michael Angelo

  Apr 10, 2026
  1.0
  If you’re considering hiring or renting with Citysearch, here are useful contacts (you are going to need these info) contact: - Real Estate Council of Alberta - Complaints are filed against the registered broker, Lisa Hamielec, she is also the CEO of Citysearch. RECA will ask you to contact Lisa first and seek a resolution, after you do and fail, you should file the case with RECA and let them investigate. - Service Alberta regarding unfair business practices - You can also share your experience with CBC News and on social media to raise awareness and connect with others. There are few platforms where you can share your story. This is important to potentially regroup, discuss, and collectively apply pressure. A few important points to be aware of: Their contract is vague. It meant to protect and benefit them. They charge homeowners 15% on top of any repair or renovation services they arrange. This creates a situation where they can earn more from repairs than from managing your property. They profit from your losses. They might favor overpriced services, and make changes to your property against your recommendation. My impression of them is that they are greedy, money focused, and lack simplest customer skills. You and the tenant will end up renting your property from them. If you question their service, they would ignore your emails, give unreasonable explanations, and indirectly try to intimidate you. Would you invest your property in a business that won't respect your home and will profits when you lose? If you make this mistake, remember to share your experience with the community. Interesting fact, did you know that Lisa Hamielec, CEO & Broker, has written a book called "The Walrus Theory"? I suggest you google it. Thanks

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