Many customers praised the professionalism and responsiveness of various property managers, particularly Ken Kantman, Simone Greaves, and Darko Lovric.
Communication Issues
Several reviews highlighted significant communication problems, with complaints about unresponsive managers and lack of follow-up on inquiries.
Mixed Experiences
While some customers reported excellent service and satisfaction, others expressed frustration with management quality and responsiveness, indicating inconsistency in service.
Management Competence
Positive feedback noted the competence of specific managers in handling issues efficiently, while negative reviews pointed to unprofessional behavior and poor management practices.
AL
Adam L
Dec 31, 2025
5.0
I am a new owner of a condominium managed by Company Associa BC. When preparing to move in, I encountered a very common issue and needed to replace the carpet. Unfortunately, I experienced some difficulties during the renovation application process, which was quite frustrating. I then tried calling Company Associa BC, and my call was routed to Mr. Ken. He resolved my issue quickly and professionally. Throughout the subsequent process, he consistently demonstrated a high level of competence and professionalism. Ken has given me great confidence and hope in this beautiful new community.I would like to express my sincere appreciation to him. He truly represents the credibility, quality, and standards of Company Associa BC.
JO
Jim O'Leary
Nov 21, 2025
5.0
This is a review in support of Bill Houston, our property manager at Lewarde Court. Bill has done a FANTASTIC job for our strata, managing the tasks for us in a difficult year for our strata while juggling his responsibilities for other strata. Most recently he chaired the AGM where there was an important issue that we had to resolve. The AGM was on Monday and he got the AGM minutes to us by Thursday, as well as other tasks related to the AGM. This guy is a keeper!
JM
Jason “RealdealMacneil” MacNeil
Oct 28, 2025
1.0
A garbage company that buries the strata's it manages. Steer clear at all costs, because dealing with them will garenteed cost more.
JW
Jeannie Wong
Oct 22, 2025
4.0
I retained RHOME to assist me in leasing my rental condo. The leasing agent was professional provided good suggestions and carefully monitored the market and potential tenants. I have now retained them on a management services contract to assist in the ongoing relationship with the tenants and strata. I would recommend
IG
Info Crown Glass
Oct 7, 2025
5.0
We’ve had the pleasure of working with Craig Rumsby and his team at Associa BC on multiple projects, and our experience has always been excellent. Craig is professional, responsive, and easy to work with. He communicates clearly, handles situations efficiently, and always shows great respect for everyone involved.
It’s been a real pleasure collaborating with someone who values professionalism and consistency the way Craig does. We look forward to continuing to work with him and his team.
Frequently Asked Questions About Associa British Columbia
What services does Associa British Columbia offer?
Associa British Columbia is a community association and property management company, providing services related to property and building maintenance as well as community association management.
Where is Associa British Columbia located?
Associa British Columbia is located at 1385 West 8th Ave, Suite 355, Vancouver, BC, V6H 3V9, Canada.
What are the business hours of Associa British Columbia?
The company is open Monday to Friday from 8:30 AM to 4:00 PM and is closed on Saturdays and Sundays.
How can I contact Associa British Columbia by phone?
You can reach Associa British Columbia by phone at +1 604-257-0325.
Is there an email address to contact customer service at Associa British Columbia?
Yes, customer service can be reached via email at customerservice@associaonline.com.
What is the website for Associa British Columbia?
The website for Associa British Columbia is https://www.associabc.ca.
Can I visit local mortgage brokers near Associa British Columbia?
Yes, several mortgage brokers like Philip Fung Mortgage and Katy Mackenzie, Mortgage Professional are located nearby and can assist with financial services.
Are there any real estate services close to Associa British Columbia?
Nearby you will find real estate professionals and services such as Vancouver4life and Heidi Hamano Mortgages that could be helpful for property-related needs.
What community services or social organizations are close to Associa British Columbia?
The Pacific Salmon Foundation, a community service and social service organization, is located nearby and may be of interest to visitors.
Are there any notable nearby places to visit before or after your appointment at Associa British Columbia?
After your visit, you might want to check out Granville Island Brewing, which is close by and serves as a popular local attraction.