Business Details
About
Property Management CompanyAssocia
Associa British Columbia is a community association and property management company based in British Columbia.
Location
Associa British Columbia
1001-7445 132nd Street, Surrey, BC, Surrey, BC
V3W 1J8, Canada
Hours
Reviews
3.1
395 reviews
5 stars
185
4 stars
27
3 stars
7
2 stars
9
1 star
167
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting slow responses, lack of communication, and unprofessional behavior from staff.
Management Competence
While some property managers received praise for their professionalism and responsiveness, others were criticized for incompetence and failure to address issues in a timely manner.
Communication
Numerous reviews highlighted poor communication, with many customers expressing frustration over unanswered emails and phone calls, leading to unresolved issues.
Educational Support
Associa BC's educational webinars were well-received, providing valuable information to strata councils and residents, indicating a commitment to client education.
Overall Satisfaction
Customer experiences varied widely, with some expressing high satisfaction with specific managers while others reported severe dissatisfaction and intent to switch management companies.
- SDSandeep DhaliwalNov 22, 20255.0I’ve been working with Suneet for the past two years, and she has been an outstanding strata manager. She is efficient, knowledgeable, and always quick to respond. Whenever an issue comes up, she handles it with clarity and professionalism, and she consistently goes above and beyond to support our community. Her communication is excellent, and she makes even complicated matters easy to understand and resolve. We truly appreciate her dedication and the steady, reliable way she manages everything. Suneet is a pleasure to work with, and our strata is in much better shape because of her.
- PRPam RatnerNov 13, 20255.0We are very satisfied with the service provided by Associa BC. Our manager is responsive, professional, and offers thoughtful, practical advice, even while managing a heavy workload. We appreciate her ability to obtain support when complex issues arise. The accounting services are excellent, and the TownSq platform is a convenient and effective way for owners to communicate and stay informed. Overall, we are very happy with the level of service and support we receive.
- JCJ CamposOct 31, 20255.0I’ve lived in my building for a little under a year. This is the first North American strata I’ve had to live with. Could the trash area be spotless in two buildings with around 200 units? It’s clean! Is the lobby cleaned on a daily basis and is spotless in the mornings? Yup. Are there any weird odours emanating from the gym? Nope.
- CDCascadia Windows & DoorsOct 29, 20255.0Associa Property Management is a very forward-thinking organization that provides excellent education opportunities for their clients. Their educational webinars are very well organized, and they are very selective on the content. All the webinars that we have seen and participated in are currently relevant industry topics for Stratas and Property Managers.
- JMJason “RealdealMacneil” MacNeilOct 28, 20251.0We're about to lose our home because of associa's gross incompetence and refusal to take payments, putting out a disabled Metis woman in the process. If I could give negative stars I would. Don't trust these people, because they will "manage" your property into the ground.
Frequently Asked Questions About Associa British Columbia
What services does Associa British Columbia provide?
Associa British Columbia is a community association and property management company offering property and building maintenance services in British Columbia.
Where is Associa British Columbia located?
Associa British Columbia is located at 1001-7445 132nd Street, Surrey, BC, V3W 1J8, Canada, within the Associa British Columbia building.
What are the business hours of Associa British Columbia?
Associa British Columbia operates Monday to Friday from 8:30 AM to 4:00 PM and is closed on Saturdays and Sundays.
How can I contact Associa British Columbia?
You can reach Associa British Columbia by phone at +1 604-591-6060 or by email at customerservice@associaonline.com.
What is the official website of Associa British Columbia?
The official website is https://www.associabc.ca.
Which nearby places can help me find Associa British Columbia or assist during my visit?
Nearby, Discover Surrey (a travel and attractions company) and Surrey Parks & Recreation (a local park and activities center) can help orient you during your visit to Associa British Columbia.
Are there any nearby financial advisors close to Associa British Columbia?
Yes, nearby financial services include Harpreet Singh Chahal, World Financial Group, and Yogesh Bansal providing financial advising, insurance, and investment services.
Where can I get coffee near Associa British Columbia?
Puccinos Coffee Bar is a nearby coffee shop close to Associa British Columbia for refreshments before or after your visit.
Are there any nearby pharmacies or convenience stores near Associa British Columbia?
Yes, Rexall pharmacy and Mac's Convenience Store are located nearby for any pharmaceutical or convenience needs.
Can Associa British Columbia assist with community-related services?
Yes, as a community association and property management company, Associa British Columbia supports property and building maintenance as part of its community services.