La Hacienda Apartment Homes

Reviews

• KV

  Kyle V.

  2 days ago
  1.0
  I regret renewing my lease, I’ve been waiting two weeks for a new A/C unit, and asked if my oven could be replaced. I was basically told to kick rocks and the unit is “six months old” despite me living here almost two years and that stovetop being old and dirty when it got placed into my apartment. I’m not stupid, but the staff here seem to think so, and that’s *after* I called their useless customer service line. Give me a break, I work in the service industry, and you’re doing a poor job. People deserve to know. I know you’ll leave your number again, so please give me the name of the woman that called me back when I called your line directly. Her lack of tact in a customer service setting was apparent by her condescending tone, as if to chastise me for having a simple concern.
• MR

  Marissa Rodriguez

  Dec 22, 2025
  1.0
  I would strongly advise against living here. Management appears to look for any opportunity to issue complaints or charge additional fees, even for minor or unreasonable matters (for example, being cited for leaving a broom outside). Ongoing maintenance issues are frequent and serious—our countertop began lifting due to water damage, a ceiling fan detached and fell, and a leaking bathtub caused damage to the unit below. Additionally, we experienced a significant cockroach infestation despite maintaining the apartment in a thoroughly clean condition. Overall, the recurring problems and excessive charges made this an extremely frustrating and costly living experience. Since we’ve moved out they are now trying to charge us for everything that we’ve been complaining about when we lived there .. absolutely ridiculous.
• MD

  Martin Dietrich

  Dec 1, 2025
  5.0
  Very nice clean lots of grass ! Management is wonderful. I’ve been here 3 years and feel very safe! Highly recommend