Customer Service
Mixed reviews on customer service; while some praised the staff for being helpful and responsive, others reported poor communication and unprofessional behavior from management.
Maintenance
Maintenance staff received high praise for their promptness and effectiveness, although some residents experienced delays and unresolved issues.
Cleanliness and Condition
Concerns were raised about cleanliness and the condition of the apartments, with reports of unclean units upon move-in and ongoing maintenance issues.
Community Atmosphere
Many residents appreciated the friendly community atmosphere and beautiful surroundings, highlighting the views and amenities.
Management Issues
Several reviews criticized management for lack of accountability, poor handling of move-out charges, and overall dissatisfaction with management practices.