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Promontory

2.7
(169 reviews)

Business Details

60 West Stone Loop, Tucson, AZ
85704, United States
(520) 887-8556
https://www.promontoryapartmenthomes.com/

About

Apartment Building
Our pet-friendly community welcomes you to Promontory, where you will find one and two bedroom apartments with easy access to the Rillito river walk and excellent schools. Plus, you are only minutes from some of the best restaurants, shopping, and entertainment Tucson, AZ has to offer. Our spacious apartments in Catalina Foothills offer one and two-bedroom floor plans. Features include all electric kitchen with breakfast bar, 9 ft. ceilings, generous walk-in closets, central air and heat, as well as private balcony or patio. At Promontory you are privileged to many community amenities, including shimmering swimming pools, soothing spa, state-of-the-art fitness center, basketball, tennis, racquetball courts, and more. Call us today!

Location

Promontory
60 West Stone Loop, Tucson, AZ
85704, United States

Hours

Reviews

2.7
169 reviews
5 stars
49
4 stars
20
3 stars
13
2 stars
11
1 star
76

What are people saying?

AI-generated from recent customer reviews

Maintenance Issues

Many residents reported slow and ineffective maintenance responses, with some issues remaining unresolved for extended periods.

Safety Concerns

There is a significant homeless presence around the complex, leading to safety concerns and reports of car break-ins.

Management Quality

Customer service from management is frequently described as unprofessional and unhelpful, with complaints about poor communication and responsiveness.

Amenities Problems

Amenities such as pools and gyms are often closed or in disrepair, leading to dissatisfaction among residents.

High Costs

Residents feel that the rent is high relative to the quality of the apartments and the services provided, with many citing hidden fees and charges.
  • RM
    Robert Myers
    Feb 17, 2026
    5.0
    Promontory has been a great place to live..they've been very accommodating to my situation pertaining my lease, which I am very appreciative of. My apartment is in wonderful condition and I am grateful to have a washer/ dryer and all new appliances. The workout area and the two pools are first class and I use them extensively..the grounds are well maintained and the location puts you in the center of anything you could desire. I dont think I could have found a better place to reside than Promontory!
  • DH
    Doreen Hitterdal
    Feb 3, 2026
    5.0
    All of the maintenance people have been very helpful and kind. They are very dependable and efficient. I can't Say enough, good things about them.
  • UF
    uni fore
    Dec 26, 2025
    1.0
    Reserved an apartment found out it had carpet which I specifically asked not to have, plus the carpet had two huge stains on it, used the dishwasher for the first time and all of the garbage disposal or dishwasher water came up in the sink smelled so bad, one of the plugs doesn’t work in living room, hot water stops after about 5 min shower, batteries went out on digital door lock not sure how long that’s supposed to last but I would think that’s something that would be changed out for a new resident, I got locked out for about 20 mins handyman showed up to put new batteries only because I got a hold of him 5 mins before they stop answering the phones, called the front desk office 3 mins before closing they said I would have to pay to have someone come out to replace the batteries, but handyman said it’s on them for that, I just wonder what would of happened if I would of been locked out after the office is closed not a good experience for me so far it’s only been a month at promontory and I regret trusting the staff to let me know that there wasn’t carpet in the living room which had stains already :/ forgot to add the homeless people hanging out inside the complex not outside but inside the complex behind the trash cans I saw a man removing what looked like his own dieing skin on the bottom of his leg, it was black and blue in color not a sight to see I’m disgusted 🤢
  • DC
    dakota cluff
    Dec 17, 2025
    1.0
    Terrible place to live. Simple maintenance requests take a minimum of two weeks to complete. When they do get out to "work" on the problem, they end up making it 10x worse to the point where professional plumbers/electrician/cleaners have to come out, and then you're stuck on their time. Meaning you'll have to go days without basic necessities, that they're making you pay too much for.. 0/10 Find ANYWHERE else to live besides this dump.
  • VM
    Vanessa Mahusay
    Dec 2, 2025
    2.0
    The apartments are nice. But the complex seems to be adding so many charges to your rent. Homeless people up and down around the complex. You are charged a security fee when there is no security on grounds. Lack of communication from the front desk.

Frequently Asked Questions About Promontory

What types of apartments are available at Promontory?

Promontory offers spacious one and two-bedroom apartments with features like all-electric kitchens, breakfast bars, 9 ft. ceilings, walk-in closets, central air and heat, and private balconies or patios.

What are the office hours for Promontory?

The office is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 AM.

Brand Certified Facts from Promontory

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