Business Details
About
Property Management CompanyHousing Rental
We are Progress Residential. Recognized as one of the largest providers of high-quality, single family rental homes in the Tucson area. We’ve modernized the industry, making it easy for you to find, lease and love your perfect home. Our online experience allows you to find your home, perform an in-person self-showing, apply, sign and get ready to move all from your phone! If you're looking for a not so typical rental home experience, you've come to the right place.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.1
136 reviews
5 stars
103
4 stars2
3 stars1
2 stars1
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Rocio, James, and Steven, highlighting their responsiveness and problem-solving abilities.
Maintenance Issues
Several reviews noted delays and difficulties in addressing maintenance requests, particularly concerning HVAC and other urgent repairs.
Application Process
Numerous customers expressed frustration with the rental application process, citing it as complicated and often leading to misunderstandings or denials.
Fees and Charges
Customers frequently complained about unexpected fees and charges, particularly regarding security deposits and move-out costs, leading to dissatisfaction.
Overall Experience
While some customers reported positive experiences with their homes and staff, many others warned against using the service due to poor communication and unresolved issues.
- JOJonathan OrtizOct 6, 20251.0Don't recommend applying with them! I recently received notice that my rental application was denied, citing a lack of documentation. Upon contacting your office, I was informed that the denial was due to one of my dogs being a Manchester Terrier mix. I explained during the call that the Manchester Terrier, or any mix of it, is not listed among their stated breed restrictions. The representative responded that “all Terriers are the same breed” and indicated that nothing could be done. I request clarification regarding this decision, as it based on a misunderstanding of dog breeds.
- SHSheyanne HilmerSep 25, 20255.0We had James from Progress Residential come out to help us with some maintenance orders and he was amazing! He is effective, super nice, and was able to fix everything within a timely manner! Thank you! :)
- MVMarcia ValenzuelaSep 25, 20255.0They have been nothing but A+ so far! From application to move in to walk thru and now checking to make sure that I am happy with the follow ups. I am very pleased! Everything is beyond good so far!
- RSRJ StowSep 16, 20255.0Joan is the best! She is attentive, responsive and is a problem solver. I truly appreciate and commend her work ethic. She should receive a reward & promotion. Why? Because she exemplifies what good customer service is. These days it’s hard to find.
- ALAmy LarsonSep 10, 20255.0James is AMAZING! Always goes the extra step and is so helpful and knowledgeable!! Always happy to see James!
Frequently Asked Questions About Progress Residential
What type of rental homes does Progress Residential offer in Tucson?
Progress Residential offers high-quality single family rental homes including 3 to 6 bedroom homes, pet-friendly options, and smart home rentals in Tucson.
How can I find and lease a home with Progress Residential?
You can find, self-show, apply, and sign your lease all from your phone through Progress Residential's modern online experience making renting easy and convenient.
What are the business hours for Progress Residential's office in Tucson?
The office is open Monday through Friday from 9:00 AM to 4:00 PM and closed on weekends and major holidays like Thanksgiving and Christmas.
Does Progress Residential require appointments for visiting the office?
Yes, appointments are required for visiting Progress Residential's office.
Where is Progress Residential located in Tucson?
Progress Residential is located at 2730 E Broadway Blvd, Suite 100, Tucson, AZ 85716.
What services does Progress Residential provide?
Services include rental property management, rent collection, rental home leasing, rent assistance, and real estate rental services in the Tucson area.
What are some nearby restaurants where I can eat before or after visiting Progress Residential?
Nearby restaurants include Rocco's Little Chicago Pizzeria, Freddy's Frozen Custard & Steakburgers, Filibertos Broadway, Pollo Feliz, and Zemam's Ethiopian Cuisine where you can enjoy a variety of foods close to Progress Residential.
Are there any fitness or wellness centers near Progress Residential?
Yes, Orange Theory Tucson gym and BodyQuest Pilates studio are nearby, offering fitness options for those visiting or living near Progress Residential.
What legal services are located near Progress Residential that might assist with rental agreements or disputes?
Nearby legal services include Clausen Law Offices, Law Office of John J. Standifer, The Reyna Law Firm, P.C., and Whitehill Law Offices, P.C., which can help with legal matters related to rental agreements or disputes.
How can I contact Progress Residential?
You can call Progress Residential at +1 520-433-8206 or visit their website at https://rentprogress.com for more information and to browse rental homes.