Many customers praised the responsiveness and professionalism of staff members like John Cousins and Christina Lostutter, highlighting their quick resolutions and helpfulness.
Communication
While some reviews noted excellent communication from specific staff, others expressed frustration with poor communication and lack of responsiveness from the management team.
Management Quality
Overall, customers felt positively about the management quality under Associa, with many noting improvements and satisfaction with the services provided.
Community Engagement
Several reviews indicated a desire for better community engagement and transparency, particularly regarding HOA meetings and communication about community issues.
Mixed Experiences
While many reviews were positive, there were also significant complaints about unprofessionalism and unresolved issues, indicating a mixed overall experience.
PG
patrick golf
Nov 6, 2025
5.0
Christina was great resolving my matter.
I appreciated it.
HH
heidi
Oct 31, 2025
5.0
Polite and professional Thanks Aubree at Associa
KK
KevinandFawn
Oct 24, 2025
5.0
It was great working with Assistant Community Association Manager, Christian Lostutter. She was quick to respond to my emails, answered all my questions, and even shared some helpful advice. If you have any questions about Community Guidelines, I highly recommend reaching out to her.
KC
Kaitlyn Cox
Oct 12, 2025
1.0
This issue is happening in the Sunset Ridge complex. The HOA continues to put parking violations on my car, despite having paid and displaying the permit to park in the guest parking space.
The residue from the violation sticker is extremely hard to remove. I paid with a cashiers check for guest parking and received a permit, Despite having the permit, I am left with parking violations and note stating that there will be a $250 charge to tow my car.
I feel that this community has been targeting me specifically. I have called left messages and sent emails regarding this issue.
This has been very unfair and unprofessional and I completely understand why there is so much frustration when it comes to HOA.
TB
Tammy Barclay
Oct 4, 2025
5.0
Our HOA transferred to the management of Associa over a year ago and I cannot be happier for our move. Our manager Aubree Tinsley has been with us from the start. I am the President of our HOA, I can say, Aubree's professionalism, friendliness and willing to go the extra mile is a breath of fresh air.
Thank you Aubree, keep up the great work!
What type of services does Associa Arizona provide?
Associa Arizona offers community association and property management services in Arizona.
Where is Associa Arizona located?
Associa Arizona is located at 6840 North Oracle Rd #130, Tucson, AZ 85704, within Associa Arizona building.
What are the business hours of Associa Arizona?
Associa Arizona is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Associa Arizona by phone or email?
You can contact Associa Arizona by phone at +1 520-742-5674 or email customerservice@associaonline.com.
Does Associa Arizona have a website or social media presence?
Yes, their website is https://www.associaarizona.com and their Facebook page is Associa Tucson Arizona (facebook.com/AssociaTucsonArizona).
What categories does Associa Arizona belong to?
Associa Arizona is categorized as a Property Management Company, Community Association, and Property and Building Maintenance service.
Are there any financial services near Associa Arizona?
Nearby financial services include Pima Federal Credit Union and several mortgage brokers like Wells Fargo Home Mortgage, Nova Home Loans, and DHI Mortgage.
What wellness or spa options are close to Associa Arizona?
Nearby wellness and spa options include The Nail Nook, Claireified Healing Arts, Spa Daze Tucson, and First 21 wellness program.
Which medical or health services are located near Associa Arizona?
Nearby health services include Modern Elixir (doctor), Arizona Eye Laser Center, Vitality Chiropractic, HanLing Acupuncture Healing Center, and Grief Relief with Jennica.
What nearby services can assist with real estate or legal needs alongside Associa Arizona?
Nearby real estate and legal services include Solterra Realty, EMS Realty Inc, Stewart Title & Trust of Tucson - Campana, and Ralles Law Firm for estate planning.