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Onnix

3.1
(745 reviews)

Business Details

1500 E Broadway Rd, Tempe, AZ
85282, United States
(503) 946-9647

About

Apartment Building
Whether you have specific style preferences or space desires, we have a home perfectly suited to your needs. From the floor plan to the finishes, to everything in between���our beautifully reimagined residences have been artfully engineered to complement your unique lifestyle. These pet-friendly layouts seamlessly combine functionality, comfort, and elegance, creating a sense of home. Leave your worries at the door and discover an effortless living experience at Onnix.

Location

Onnix
1500 E Broadway Rd, Tempe, AZ
85282, United States

Hours

Reviews

3.1
745 reviews
5 stars
320
4 stars
66
3 stars
26
2 stars
44
1 star
289

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Rosie received consistent praise for her helpfulness, friendliness, and professionalism, making a positive impact on residents' experiences.

Water Issues

Frequent water shut-offs and lack of hot water were major complaints, with residents expressing frustration over the management's inability to resolve these issues.

Pest Problems

Numerous reviews highlighted ongoing pest issues, particularly with roaches, which persisted despite pest control efforts.

Management Responsiveness

Many customers reported poor communication and responsiveness from management, particularly regarding maintenance requests and phone inquiries.
  • IV
    Inés Vélez
    5 days ago
    1.0
    Pathetic water situation, at least once a week the water is being shut down, not all times with notifications. Shitty management, never willing to help. If you have the opportunity to move here, dont take it.
  • SP
    shreya Patel
    6 days ago
    1.0
    Stay homeless but don’t come here, they shut off water two days a week, they are giving real desert experience here, that Arizona is really a desert land. Only good thing is, maintainance is fast and leasing office people are super nice.
  • BB
    B
    Feb 19, 2026
    1.0
    One thing about this place is they are consistent… the are consistently tune off the water! EVERYDAY! East side water shut off, west side water shut up… like?? CAN WE HAVE ONE DAY WITH WATER, also their offers are a lie, you don’t get free rent it’s completely bs.
  • MM
    Monster
    Feb 14, 2026
    5.0
    Love these apartments!!! So luxurious and comfortable. The pools are incredible and they have a soccer field!!! Incredible staff and residents!
  • WM
    Winona Miller
    Jan 20, 2026
    1.0
    Thought I’d feed off a recent review posting screenshots of emails about the water shut off problem with some of my own from when my wife and I first moved in. We lived here from April to January so not even a full year and got 50+ emails about them shutting off the water. It would happen all the time and would be off ALL day then take hours for the water heaters to supply hot water again. To pay so much money to live here and not even have access to water a huge majority of the time is insane. When we moved in, there was also a major roach problem. We put in several requests for pest control for it to still be pretty bad until the day we moved out. We had severe problems with our upstairs neighbors being extremely loud by leaving a howling dog outside and banging so hard on the floor that the glass encasing from our light fixture fell and shattered while we were home. It took the office MONTHS to do anything about it even though we reached out consistently with a paper trail saying this sort of noise was not okay and constantly disturbing our right to quiet enjoyment at all hours (including putting us in danger when that glass fell off- what if it hit us? They did not care at all). This apartment was quite frankly the worst apartment we have ever lived in. They charge way too much to have the problems they do & they also never ever answer the phone so don’t even bother calling if you want a resolution. They also wouldn’t answer several emails until finally we went in and requested to speak directly to the property manager Megan & she looked for the emails and basically said oops yeah that went overlooked. I’ll say the pros were maintenance was super nice & extremely timely- would come usually the day after we put in a request, but they would make a mess and never clean it up. Rosie (in the office) was definitely the best of all this because she was cool, nice, and tried super hard to make it work when we were in a rush to get into somewhere asap. She was the most understanding when it came to our grievances, but there wasn’t a lot she could do other than tell higher ups. She should work somewhere with less problems.

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Certified March 01, 2026Yext Knowledge Graph
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