Dolce Villagio Townhomes

Reviews

• SB

  Shaina Bacsin

  Oct 23, 2025
  2.0
  Our lease is almost over and we are definitely looking forward to the day it ends! When we signed our lease we were informed that maintenance had some “minor repairs” that they were finishing up. Unfortunately, the property management didn’t describe the extent of the repairs that needed to be done. We moved into a unit with water damaged walls and flooring, painters tape on the vents, and not one but two unfinished bathrooms. We notified management and maintenance immediately and were told that it would be taken care of in the next week. Fast forward to many unanswered calls and empty promises later- we had some work orders that were 3-4 months old unfulfilled. We were told maintenance was understaffed (to put it lightly) and I will give Fidel major props because he did the best that he could apparently being the only maintenance worker working three different properties. I was lenient for the first couple of months because I know how hard it can be working understaffed, however, it got the point where we had to get the City of Tempe Code Compliance Office involved. It wasn’t until then that they called the necessary companies that were needed to handle the repairs that were needed and fix things that should have been already done by the move in date. There are other things I can touch on that I would love to share, but that would indeed make this review far too lengthy. The bottom line is that the business practices being conducted here are unacceptable. Moving into a unit with unaddressed water damage and unfinished construction, and then being forced to involve the City of Tempe Code Compliance Office to initiate basic repairs, demonstrates a severe and willful disregard for tenant safety and contractual obligations. The systemic failure of management to staff and prioritize essential maintenance should serve as a major warning. Prospective renters should proceed with extreme caution. I rated this property two stars instead of one solely because of the sincere effort shown by Fidel during his time here, as well as the promise shown by the new property manager, Leslie. Leslie has been communicative and shows a genuine effort to resolve the outstanding issues. Her responsiveness offers a glimmer of hope that the deeply rooted management problems here might finally be addressed.
• EC

  Ellora Cavallero

  Aug 25, 2025
  1.0
  Had to come on her and write a second review about how HORRIBLE THIS PLACE IS. I can’t stand it. The management is unreachable not even on site. 30min drive from the apartments. If you want help getting anything fixed, well that’s too bad because they will not even respond. I’m not even living here anymore and I’ve had to pay an extra 2 months of rent and utilities because they can’t communicate and the lease has sneaky details that make zero sense. If I could go back and not waste a single cent on this place I would. I wanna pull my hair out, I hateeeeeeeeeeeeee this place and the people who manage it. Please save yourself the stress trying to live here. So garbage. I also felt unsafe, it’s in a very sketchy area.
• AA

  Ann

  Aug 12, 2025
  5.0
  Fidel is truly the best maintenance person I’ve ever had. He’s incredibly quick, always on top of things, and takes such care to fix everything perfectly. He deserves a 5 star review and we’re lucky to have him! ⭐️⭐️⭐️⭐️⭐️
• EC

  Ellora Cavallero

  Aug 6, 2025
  1.0
  Wouldn’t recommend this place to anyone. I would rate it zero stars if I could. I lived here for a year and it was honestly just a mess the entire time. We had five different managers come and go, so there was zero consistency or communication. Anytime we needed something fixed, it was ignored. We spent months just waiting on basic repairs that never got done. What really hurt was having to pay two extra months of rent after our lease ended — just because we didn’t text them 60 days ahead. Sure, it was buried in the lease, but they never explained that to us or reminded us. It felt sneaky and unfair, like they were just waiting for us to slip up. The apartment itself wasn’t worth the money either — dirty, poorly maintained, and no one’s ever around to help. Management isn’t even on-site, they’re half an hour away and it shows. We had an ant infestation and the most they did was cover my bathtub hole with some tape and called it good. I seriously am so disappointed with this place. Living here was frustrating and stressful. I wouldn’t wish it on anyone.
• AL

  Austin Laposky

  Aug 4, 2025
  1.0
  Management is so hard to get ahold of, there actually isn’t even one on site you have to drive to Mesa to even get in contact with them in person. Maintenance will straight up ignore your phone calls and texts. Overall property is fine, but the people taking care of it 0/10.

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