Several customers praised specific staff members like Joelle Anderson and Justin Intolubbe for their prompt and helpful responses, while others reported poor communication and unresponsiveness from the company as a whole.
Management Issues
Numerous reviews highlighted frustrations with the management of properties, including delayed responses to maintenance requests and unresolved billing issues.
Mixed Experiences
While some customers reported positive interactions and effective problem resolution, many others expressed dissatisfaction with the overall service and management quality.
Communication Problems
A significant number of reviews mentioned difficulties in reaching staff, lack of follow-up, and inadequate communication regarding important issues.
Staff Recognition
Certain employees received commendations for their professionalism and helpfulness, indicating that individual staff performance can vary widely within the company.
KH
Kenneth Hood
Nov 4, 2025
5.0
Quickly handled. Impressed with the response.
AK
Anne Kenneth
Oct 21, 2025
5.0
I have been serving on our HOA Board for a little over 2 years and we have been contracted with Associa Arizona for most of that time. For the past 12 months Fred Curry has been our Community Manager. He has truly been a pleasure to work with. He's extremely knowledgeable with an extensive list of vendors to assist with our needs, He is prompt to our meetings and when asked look into something or obtain bids for upcoming projects he handles it in an expeditious manner.
CB
Cheryl Barkes
Oct 21, 2025
5.0
HOA Associations are complex entities, whose volunteer board members ( & changing laws ) make the job like trying to paddle a canoe in strong currents without mishap ( that can lead to severe penalties). My HOA finally found the right property management company when we signed a contract with Associa Arizona. The online programs available via @Associa Arizona make it easy stay on top of financial and homeowners information. That being said, the absolute 5+star rated item for our HOA was getting assigned Fred Curry as our property manager. Fred Curry is knowledgeable, reliable, and accessible. Our HOA relies of Fred and he quickly and willingly helps us paddle our canoe to success.
BN
B. N.
Sep 29, 2025
1.0
This company took over my HOA and has since been a nightmare. I have had my house for over nine years and since they have taken it over, I am now experienced late fees, since they cannot get their billing under control, and can’t help me when I reach out. . I have reached out for two weeks to get help, I open tickets and they close them with no response , I have been calling for 2 weeks and everyone I talk to they say oh someone will call you back we have put it at high priority and I get nothing . I am so upset that this is who my association now is owned by. For paying for $275 a month and having no pool or anything besides they have to take care of the gates , the rocks and the roof- you would think we could be managed by a company that can have some customer service besides ignoring and just keep adding more late fees. This is so ridiculous
JJ
Jennifer Jakubowski
Jul 16, 2025
5.0
I want to say thank you to Joelle for assisting me with getting my gate key fobs activated. I truly appreciate her prompt response.
What types of services does Associa Arizona provide?
Associa Arizona is a community association and property management company based in Arizona, specializing in property and building maintenance and community association management.
Where is Associa Arizona located?
Associa Arizona is located at 7373 North Scottsdale Road, Suite A102, Scottsdale, AZ 85253, United States, in the Associa Arizona building.
What are Associa Arizona's business hours?
Associa Arizona is open Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Associa Arizona?
You can reach Associa Arizona by phone at +1 480-892-5222 or email at customerservice@associaonline.com.
Does Associa Arizona have an online website where I can find more information?
Yes, their website is https://www.associaarizona.com, where you can find more information about their services.
Is Associa Arizona active on social media?
Yes, Associa Arizona has a Facebook page named 'Associa Arizona' for Scottsdale, AZ, accessible at facebook.com/AssociaScottsdaleArizona.
What are some nearby health and medical facilities close to Associa Arizona?
Nearby health and medical centers include Atria Heart In Collaboration with HonorHealth - South Scottsdale, Men's Revival, Palo Verde Cancer Specialists, and IV Revival AZ. These centers can be valuable resources for healthcare-related needs before or after your visit.
Are there any nearby mortgage brokers or real estate services near Associa Arizona?
Yes, several mortgage brokers and real estate agents are nearby, such as Tom Hoobler at Rate, Timmy Morrison at Guaranteed Rate, Your Mortgage Star: Christian Hernandez, Jared Hernandez, REALTOR, and Melanie Johnston, making it convenient to address property financing and purchasing needs.
What nearby services are available for mental health and counseling?
Close to Associa Arizona, you can find Child & Family Psychological Services and Embark Behavioral Health, offering counseling and mental health support if needed.
Are there any shopping or design services near Associa Arizona?
Yes, nearby options include Maeve Design Collective for interior design and Clayton Floor Covering & Design for carpet and flooring, as well as Heirlooms Fine Jeweler for jewelry shopping.