Business Details
About
Apartment Rental AgencyApartment Building
The Rey is an eclectic and refined haven where you can keep your fingers on the pulse of Phoenix while relaxing in vibrant, sun-drenched style. Stroll through our manicured grounds, relax by our resort-inspired pool or get your sweat on in our state-of-the-art fitness center. Just steps away, find yourself in the heart of downtown Phoenix, surrounded by the vibrant city lifestyle that sets the location apart. Schedule a tour now!
Location
Hours
Reviews
3.4
133 reviews
5 stars
75
4 stars
2
3 stars
3
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Management Issues
Many residents reported poor communication and unprofessional behavior from management, particularly regarding security deposit returns and maintenance requests.
Staff Performance
While some staff members received praise for their helpfulness and friendliness, others were criticized for being rude and unresponsive.
Property Condition
The property has been described as dirty and poorly maintained, with frequent issues such as broken elevators and unclean common areas.
Safety Concerns
Residents expressed significant concerns about safety, including issues with crime in the area and inadequate security measures.
Parking Problems
Numerous complaints were made about confusing parking rules, towing practices, and the lack of available parking for residents and their guests.
- NCNoelle CJan 2, 20261.0I was thinking about renting here and scheduled a meeting to come view an apartment, however, after personally hearing the way they conduct business, it seems shady ... after 3 months of requesting an administrative fee refund with no action taken, I was immediately concerned about their business ethics. ..... renters, beware
- CFCaroline FonJan 2, 20261.0They are not giving me my administrative fee they agreed to waive. I have called numerous times with no call back. They tell me they will get in contact with corporat they take my number down, they promise to call me back and they never do
- CDchaille DriggersDec 28, 20251.0Management has been awful to work with. The apartments are beautiful, but our move out date was in mid-September and although our account shows we have a security deposit to be returned, we have yet to get any money back. We keep being told it will be sent, but nothing happens. Planning to call 3 on Your Side or Attorney General to file a complaint
- DMDeshjwon McclemoreDec 21, 20255.0Marry was so helpful and amazing. Definitely refer this apartment complex 10 out of 10.
- TTTiffanyDec 7, 20255.0I don't live here, but my best friend does. Her unit is beautiful and has such a beautiful view of the sunset. The whole unit is perfectly constructed, clean and zero bug problems. I go to my friends all the time and the front desk people are always super friendly and helpful. I have never felt disrespected here and I actually wish I could move in!
Frequently Asked Questions About The Rey Downtown
What types of apartments are available at The Rey Downtown?
The Rey Downtown offers 1 and 2 bedroom apartments in Phoenix, AZ.
Where is The Rey Downtown located?
The Rey Downtown is located at 400 N 2nd Ave, Phoenix, AZ 85003, in the DTPHX neighborhood.
What are the operating hours of The Rey Downtown leasing office?
The leasing office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday and Sunday from 10:00 AM to 5:00 PM.
What amenities does The Rey Downtown offer its residents?
Residents can enjoy manicured grounds, a resort-inspired pool, and a state-of-the-art fitness center at The Rey Downtown.
How can I contact The Rey Downtown for more information?
You can contact The Rey Downtown by phone at +1 602-903-6651 or visit their website at https://www.thereydowntown.com/.
What fitness options are available nearby The Rey Downtown?
Nearby fitness options include F45 Training and F45 Training Downtown Phoenix, offering various active life and fitness classes.
Are there any bakeries or smoothie bars near The Rey Downtown?
Yes, Sugar Sugar Cake Studio nearby offers bakery items, desserts, and smoothie juice bar options for residents and visitors.
Where can residents at The Rey Downtown find mental health or counseling services nearby?
Health and Wealth Service, a counseling and mental health provider, is located near The Rey Downtown.
Are there convenient stores or gas stations near The Rey Downtown?
Yes, Circle K, which is a convenience store, gas station, and coffee shop, is located nearby for residents' convenience.
Can residents at The Rey Downtown easily access nearby public services or banks?
Yes, there are Bank of America ATMs close to The Rey Downtown, providing accessible banking services to residents and visitors.