Business Details
About
Apartment Building
The Mod boasts classic charms and luxurious vibes in the charming neighborhood on the north side of Phoenix, Arizona. Our garden-style one, two, and three bedroom homes seamlessly pair sophisticated finishes with modern features to enhance your daily life. Beyond your front door, you can embrace a vacation mindset with luxury perks like a shimmering swimming pool and a well-appointed fitness center. Isn’t it time you loved where you lived?
Location
Hours
Reviews
3.4
251 reviews
5 stars
124
4 stars
24
3 stars
13
2 stars
13
1 star
77
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Julissa, Melissa, and Jeff for their excellent service.
Maintenance Issues
Numerous reviews mentioned ongoing maintenance problems, including pest infestations, water outages, and slow response times to repair requests.
Communication Problems
Customers frequently reported poor communication from management, including unreturned calls and emails, leading to frustration during the application and maintenance processes.
Fees and Charges
Several reviews criticized the high fees associated with living at the complex, including unexpected charges for amenities and services.
Safety and Cleanliness Concerns
There were significant concerns about safety, including reports of pests, homeless individuals on the property, and general cleanliness issues.
- GMGali “Lily” A M A M4 days ago5.0Setting up account it pretty good, they have steps, as well links to website recommended for you, it will take you there as well. They are very helpful steps and amazing. Thank you.
- JBj bearJan 1, 20264.0Front desk staff was fabulous! Julissa was very knowledgeable and did a great job of explaining how the Apt complex works. That was a big relief. It would be 5 stars if we were rating her only. The downfall, for us, is the screening management company. Findigs, made it a miserable process to apply. I thought they were on a power trip and not realistic. After much back and forth, via only email, because I was told they 'only communicate via email', and weren't allowed phone conversations, we were approved for an apartment. They were the only disappointment. We haven't moved in yet, so I don't have more to review. Julissa is an asset, Findigs leaves a bitter taste.
- RCRosalba ChavezDec 5, 20255.0I was recommended by a friend, and she received a $500 bonus just for referring me. I've been living in these apartments for a year. Angel, the maintenance guy, has come to fix the problems I've had in my apartment and he's always been very friendly!
- KEKarina EscobarDec 5, 20255.0I moved here 3 months ago, and I recommend this place. It's a very safe property, it has two swimming pools, sports courts, and a playground. My children are very happy here.
- JAJamie AlligerDec 5, 20251.0ac never worked well in this place refused to fix it! we refused to pay rent until it was fixed and they refused to. Moved out and now owe money. They will screw you over and they do not work with you if you ever get into a bind ! I would not live there again bad place do not rent from them !!!!!!!!!! They don't answer there phone at all you have to go into the office to get a answer !!!