Management Issues
Customers frequently reported difficulties in reaching management, with many complaints about unresponsive office staff and poor communication.
Pest Problems
Numerous reviews highlighted ongoing pest issues, particularly roaches and bed bugs, with inadequate responses from management regarding pest control.
Staff Praise
Some residents expressed appreciation for specific staff members, noting their helpfulness and positive attitudes, particularly in maintenance and leasing.
Community Environment
While some reviews mentioned a friendly community atmosphere, others raised concerns about safety and cleanliness, indicating a divide in resident experiences.
Parking Concerns
Several customers complained about parking fees and availability, expressing frustration over the costs and the inconvenience of parking far from their units.