Staff Friendliness
Many customers praised the friendly and helpful nature of the office staff, particularly mentioning individuals like Alicia and Aleida.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including slow response times and unresolved issues, leading to frustration among residents.
Safety Concerns
Numerous customers expressed concerns about safety, citing issues with homeless individuals in the area, broken gates, and car break-ins.
Property Management
There were complaints about poor management practices, including lack of communication, unprofessionalism, and unexpected fees.
Overall Satisfaction
While some residents enjoyed their living experience and appreciated the community atmosphere, many others recommended looking elsewhere due to various issues.