Many customers reported poor communication, including difficulty reaching staff and receiving timely responses.
Maintenance Responsiveness
Several reviews highlighted the quick and efficient handling of maintenance requests, with many tenants expressing satisfaction with the service.
Customer Service Concerns
Numerous reviews mentioned rude and unprofessional behavior from staff, leading to negative experiences for both tenants and property owners.
Mixed Experiences
While some customers praised the company for its efficiency and professionalism, others described their experiences as frustrating and untrustworthy.
Application Process Complaints
Several customers expressed dissatisfaction with the application process, citing issues with transparency and communication regarding fees and requirements.
GG
Gerald Burns (glbmjp)
2 days ago
5.0
Staff communications well, works efficiently, and helpful with the process. Very professional. We are looking forward to renting in 2026
DD
drojas03
3 days ago
5.0
I'm coming up on 2 full years of renting with Real Property Management, and it has been a great experience. Communication between the staff and I has been phenomenally quick. From emergency maintenance repairs to lease paperwork and renewal, the team has made my renting experience fairly hassle free. I highly recommend renting with them if you find yourself looking into a property they manage. 😁
DP
Damaris Palencia
6 days ago
1.0
TENANTS BEWARE, I am currently representing a tenant to apply for another home. My client submitted their 30 day notice last month after having to cook outside on a grill for the weeks because the stove stopped working and they are not fixing it; and now that a rental verification is needed they are saying no notice has been given yet and they can only speak to tenant who doesn't speak English and don't have Spanish personnel neither. They will not speak to agent nor provide rental verifications! They will also hang up the phone on you and will take you forever to get a hold of them.
Save your time and frustration by renting somewhere else. I will defiantly warn my clients about companies with poor management. This company lacks professionalism.
CR
César Reinaldo Plaza Requena
Dec 19, 2025
5.0
I had a smooth and straightforward experience with the renewal process through Real Property Management Phoenix Valley. The communication was clear, and the renewal options were explained in a timely manner. Overall, the process was easy to complete, and the team was responsive. Thank you.
EE
eplicticwolf
Dec 11, 2025
1.0
TLDR: don't waste your time, avoid doing any sort of business with this company.
Applied to rent a house, after paying the non-refundable application fee, was requested to provide a rental ledger that is not readable available. They only gave me one day to acquire the ledger, luckily I was able to get it. Seems strange I could have been denied if my current rental company didn't provide it in time.
Upon approval of my application, they acted surprised I wanted to view the house and lease before paying the security deposit of $2,000.
At the same time, it was clearly stated I could only move in once my current lease expired. They expected me to move in right away and pay two rents. They conventionally forgot to mention that you must move in within days application approval, when their add states "days from lease signing/payment of security deposit."
Rude and deceitful business practices, don't rent with this awful company.
Frequently Asked Questions About Real Property Management Phoenix Valley
What services does Real Property Management Phoenix Valley offer?
Real Property Management Phoenix Valley specializes in property management and real estate services, helping clients manage long-distance property ownership effectively.
What are the office hours of Real Property Management Phoenix Valley?
The office is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on weekends.
Where is Real Property Management Phoenix Valley located?
They are located at 20827 N Cave Creek Road, Suite 101, Phoenix, AZ 85024, USA.
How can I contact Real Property Management Phoenix Valley?
You can contact them by phone at +1 602-358-8130 or email at support@rpmphoenixvalley.com.
Is Real Property Management Phoenix Valley owned by women?
Yes, the business is women-owned.
Does Real Property Management Phoenix Valley have an online presence?
Yes, they have a website, LinkedIn, Facebook, Instagram, and YouTube channel for more information and updates.
What professional services are available near Real Property Management Phoenix Valley?
Nearby professional services include Nystrom Business Sales (business brokers), The 101 Referral Network (professional services and gym), and eBacon (marketing consultant).
Are there any insurance agencies near Real Property Management Phoenix Valley?
Yes, nearby insurance agencies include Performance Insurance Benefits, Phoenix Health Insurance, and several Farmers Insurance offices such as those of Joseph Perez, Gil Garcia, and Michael Spirtos.
What nearby health and medical services can customers find near Real Property Management Phoenix Valley?
Nearby health services include Novakovic Family Practice, Family Doctors, NP Practice (dentist and pharmacy), and Renew NP Practice pharmacy.
What nearby shopping and beauty services are available around Real Property Management Phoenix Valley?
Nearby retail and beauty options include AAA Gold & Bullion (jewelry store and pawn shop), Diana Hackett Nail Artist (beauty and spa), Cha-Cha ChiC (women's clothing store), and Five Star Nails & Spas.