Pest Issues
Numerous reviews highlighted severe pest problems, particularly roaches, leading to dissatisfaction among residents.
Maintenance Response
While some residents praised the quick and efficient maintenance service, others reported issues with responsiveness and unresolved problems.
Staff Attitude
Feedback on staff was mixed; some customers appreciated the helpfulness of certain employees, while others experienced rudeness and lack of accountability.
Safety Concerns
Several reviews mentioned safety issues, including break-ins, drug activity, and inadequate security measures, contributing to a feeling of unease among residents.
Hidden Fees
Many customers expressed frustration over unexpected fees and charges that were not clearly communicated during the leasing process.