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PALMtower

4.9
(169 reviews)

Business Details

440 E Van Buren St, Phoenix, AZ
85004, United States
(602) 892-3408

About

Apartment Building
Reward yourself with stylish living at PALMtower in Phoenix, Arizona, near Chase Field. Our pet-friendly Studio, 1, 2 & 3 bedroom floor plans offer all the space and modern conveniences you crave. Inside, our open layouts, premium finishes, and spacious kitchens are the perfect getaway to unwind and relax after hitting the town or returning home from work. Either way, you���ll enjoy a prime location in Downtown Phoenix Phoenix, . This is living. This is home.

Location

PALMtower
440 E Van Buren St, Phoenix, AZ
85004, United States

Hours

Reviews

4.9
169 reviews
5 stars
164
4 stars
0
3 stars
0
2 stars
2
1 star
3

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Zaylinn and Kara, for their friendliness, professionalism, and attentiveness during tours and the leasing process.

Cleanliness and Maintenance

The property is reported to be clean, well-maintained, and the maintenance team is responsive and efficient in addressing issues.

Amenities

Residents appreciate the high-quality amenities, including a modern fitness center, pool, and community spaces, which contribute to a positive living experience.

Community Atmosphere

The welcoming and friendly atmosphere created by the staff enhances the overall experience, making residents feel at home.

Noise Concerns

Some residents reported issues with noise from neighboring units, indicating that sound insulation may not meet expectations for a luxury apartment.
  • AT
    Anthony Tucker
    Feb 4, 2026
    5.0
    The maintenance team is fantastic! Mathew serviced my blinds within an hour of request and they’ve been working perfectly for months now. PALMtower staff is amazing! 10/10
  • BB
    Belal
    Feb 2, 2026
    5.0
    Jocelynn was excellent as the tour guide, showing all the community amenities. Wow, what an amazing community and experience—so it was at the top of our list of options. Jocelynn is very patient and showed me more than three units, and ironically, the first one she showed was the best. Definitely recommend this community, and I look forward to being a part of everything this place has to offer!
  • DB
    Davenj Bradley
    Jan 24, 2026
    5.0
    Madi was informative and very knowledgeable. She was able to answers all my questions along with addressing any concerns presented. I really appreciated the tour. Thank you, Davenj
  • BD
    Bq Dq
    Jan 24, 2026
    5.0
    We had a great experience touring this apartment! The place itself was clean, well-maintained, and exactly as described, but what really stood out was how nice and welcoming the people at front desk were. Madi especially was really great! She was patient, answered all our questions, and made the whole process feel comfortable and stress-free. Definitely left with a really positive impression!
  • GL
    Griffin Lewis
    Jan 17, 2026
    1.0
    This has been the final straw with this fake luxury building. I had high expectations for PALMTower as I am living on the very top floor. Upon moving in, everything was a disaster. From the hot tub not working, my closet being broken multiple times & other things broken in my room, maintenance and staff ignoring my requests, and even appliances in my room were not even set up. Not only that, they don't have any indicators for the Mail delivery carriers to know where the drop-off room is, so they regularly leave packages next to the front door, where people have stolen my packages & expensive things... quite sad. I have been here for less than half a month, and I have already had packages stolen. Just when I thought I might've gotten lucky getting away from a trashy crowd, it was the opposite. Trash disguised as luxury with broken amenities & a staff who is regularly annoyed with NORMAL requests and inconveniences. Upon moving in it took them over a week to finally call me to address my concerns, as if I didn't exist, or my concern could wait for a more convenient time for them. This is why I definitely won't be renewing my lease, and I have only been here for a month.

Brand Certified Facts from PALMtower

PALMtower partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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