Location.com logo
Brand Certified

Element Deer Valley

3.6
(603 reviews)

Business Details

19940 N. 23rd Ave, Phoenix, AZ
85027, United States
(844) 430-3429
https://www.elementdeervalley.com/

About

Apartment Rental AgencyApartment Building
Experience the epitome of modern living at Element Deer Valley. Our Phoenix apartments embrace sophistication and practicality with studio, one, two, three, and four-bedroom layouts that are spacious and adaptable. A variety of interior luxuries adorn them, from walk-in closets, stainless steel appliances, and large windows, to a personal patio or balcony, and more. As a member of our pet-friendly community, you will also have exclusive access to our 24-hour interactive fitness center, four sparkling pools and spa, and game room featuring a billiards table.

Location

Element Deer Valley
19940 N. 23rd Ave, Phoenix, AZ
85027, United States

Hours

Reviews

3.6
603 reviews
5 stars
319
4 stars
61
3 stars
32
2 stars
27
1 star
164

What are people saying?

AI-generated from recent customer reviews

Pest Issues

Numerous reviews highlighted a severe roach infestation throughout the complex, with many residents reporting ongoing problems despite pest control efforts.

Safety Concerns

Residents expressed significant concerns about safety, citing broken gates, thefts, and the presence of homeless individuals in the area.

Maintenance Response

While some residents praised the maintenance team for their quick responses, others reported ongoing issues with maintenance requests being ignored or inadequately addressed.

Staff Performance

Feedback on staff was mixed; some praised specific leasing agents for their helpfulness, while others criticized the overall management for being unresponsive and unprofessional.

Cleanliness and Upkeep

Many reviews mentioned poor cleanliness in common areas, including dog waste and trash, contributing to an overall negative impression of the property.
  • KB
    Kla Barnes
    Feb 12, 2026
    5.0
    5⭐️⭐️⭐️⭐️⭐️ to yessikaa Carlos and Stephanie they are the best thank yall for welcoming my family
  • JH
    jessica hernandez
    Jan 29, 2026
    5.0
    Great apartments .loved the assistance Stephanie gave us , she is wonderful helped us out a lot to get settled in
  • AM
    Andrea M
    Nov 10, 2025
    1.0
    We were going to wait to post a review when we moved out but we literally just work up to a roach in our bed and it’s 3am. So now I have time….. there are roaches everywhere……I am not exaggerating !! inside, outside, coming out of the drains, on the outer building walls does not matter how clean your place is. I work from home and keep my place clean top to bottom because I have small kids and we never get sick, so it’s not us. We came from a appt on 19th Ave way older building and stayed there 6 years and NEVER had roaches or a bug problem. This is our second year here… We thought we were coming to a cleaner place but we feel even more disgusting every single day cause we find roaches everyday. (Where in building 17) The pest control spray over and over again but the roaches never go away. Not only that the gates never close, not a gated community like advertised, homeless hang around this area rummaging through the dumpsters, we hear them at night right outside our windows. if you walk around here, there is dog piss and poop everywhere. Smells great in the mornings… the people who do the landscaping literally blow all the leaves and dog poop from the parking lots right into your patios and garages… I love picking up others peoples dog poop from my patio when I don’t have a dog… there is something wrong with the fire alarms here because I hear them every single week multiple times a week during the day, sometimes for hours. Again I work from home so doesn't really help my situation. We would like to end our lease early if we could. UPDATE: We now how a theft problem. We caught on video a group of men driving through the parking lots here in the middle of the night stealing truck tires off the residents vehicles like they were a pit crew, only took less then 5 min to steal our neighbors new tires off his truck ALL BECAUSE THEY WONT SHUT ALL THE GATES TO THE COMPLEX and this ain’t the first time, we’ve had several people coming to us for footage because we have cameras on 24/7 surveillance around our unit!! If the gates were shut LIKE THEY ADVERTISED, there wouldn’t be randoms driving around late at night looking for things to steal. PLEASE SHUT ALLLLL THE GATES AT NIGHT!!! Or be honest and say this is NOT a secure complex when you have people looking to rent. Also the roaches are still showing up, even after your pest control dropped powder in and around our apartment.
  • AA
    arizonamomma
    Nov 1, 2025
    3.0
    I lived here for 4 years, two different apartments, before moving out. Here is my experience: The maintenance team is awesome. I never had to wait longer than 24 hours for my issues to be addressed, except when my AC was leaking. But they kept on it until they found the issue. I never had an issue with roaches, in either apartment. Residents throw parties that last all night. Loud music, hanging out on their patios barbequing. Had to call security almost every week on the same residents. Parking is limited. Residents that are assigned garages do not use them. At least in my area. The handicapped spaces are not monitored. Residents park and never move their vehicles. There is dog feces everywhere. I have had to do several work orders to have maintenance come and clean up even though it is not their job. Residents leave their barking dogs on their patios all day and night. Even in the summer. When I moved out, I was charged for cleaning of the apartment and carpet cleaning. I did not have my apartment professionally cleaned, so they charged me. Even though they will have the apartment cleaned before the next person moves in. Overall, it wasn't a bad experience. It IS apartment living.
  • RA
    russel alfeche
    Sep 25, 2025
    1.0
    Hi, your ai agent Brooke that takes up the calls, is useless. even though it says it will forward the call to the community manager, it just redirects back to the main menu, then ends the call. 🤦🏻

Frequently Asked Questions About Element Deer Valley

What types of apartment layouts are available at Element Deer Valley?

Element Deer Valley offers studio, one, two, three, and four-bedroom apartment layouts that are spacious and adaptable.

What amenities can residents enjoy at Element Deer Valley?

Residents have access to a 24-hour interactive fitness center, four pools and spa, a game room with a billiards table, and pet-friendly facilities.

Brand Certified Facts from Element Deer Valley

Element Deer Valley partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: