Element Deer Valley

Reviews

• AM

  Andrea M

  Nov 10, 2025
  1.0
  We were going to wait to post a review when we moved out but we literally just work up to a roach in our bed and it’s 3am. So now I have time….. there are roaches everywhere……I am not exaggerating !! inside, outside, coming out of the drains, on the outer building walls does not matter how clean your place is. I work from home and keep my place clean top to bottom because I have small kids and we never get sick, so it’s not us. We came from a appt on 19th Ave way older building and stayed there 6 years and NEVER had roaches or a bug problem. This is our second year here… We thought we were coming to a cleaner place but we feel even more disgusting every single day cause we find roaches everyday. (Where in building 17) The pest control spray over and over again but the roaches never go away. Not only that the gates never close, not a gated community like advertised, homeless hang around this area rummaging through the dumpsters, we hear them at night right outside our windows. if you walk around here, there is dog piss and poop everywhere. Smells great in the mornings… the people who do the landscaping literally blow all the leaves and dog poop from the parking lots right into your patios and garages… I love picking up others peoples dog poop from my patio when I don’t have a dog… there is something wrong with the fire alarms here because I hear them every single week multiple times a week during the day, sometimes for hours. Again I work from home so doesn't really help my situation. We would like to end our lease early if we could.
• AA

  arizonamomma

  Nov 1, 2025
  3.0
  I lived here for 4 years, two different apartments, before moving out. Here is my experience: The maintenance team is awesome. I never had to wait longer than 24 hours for my issues to be addressed, except when my AC was leaking. But they kept on it until they found the issue. I never had an issue with roaches, in either apartment. Residents throw parties that last all night. Loud music, hanging out on their patios barbequing. Had to call security almost every week on the same residents. Parking is limited. Residents that are assigned garages do not use them. At least in my area. The handicapped spaces are not monitored. Residents park and never move their vehicles. There is dog feces everywhere. I have had to do several work orders to have maintenance come and clean up even though it is not their job. Residents leave their barking dogs on their patios all day and night. Even in the summer. When I moved out, I was charged for cleaning of the apartment and carpet cleaning. I did not have my apartment professionally cleaned, so they charged me. Even though they will have the apartment cleaned before the next person moves in. Overall, it wasn't a bad experience. It IS apartment living.
• RA

  russel alfeche

  Sep 25, 2025
  1.0
  Hi, your ai agent Brooke that takes up the calls, is useless. even though it says it will forward the call to the community manager, it just redirects back to the main menu, then ends the call. 🤦🏻
• HF

  hannah forsley

  Sep 21, 2025
  1.0
  This place is invested with roaches. Since day one of moving here there have been multiple roaches a day. Doesn’t matter how clean the apartment is, you will get roaches. I have contacted management multiple times about this issue. It seems like they don’t care about our concerns. These roaches have made homes in the wall, vents, couches, cabinets, fridge. They live every where. My building had “ mandatory”fogging a while back but no one cared enough. It’s been two years now of dealing with this and it’s a disaster. Never live here if you are looking for an apartment. This is suppose to a gated community but all the gates have been broken. We were told the gates would be fixed earlier this year (January) but nothing has been done. If you’re looking for a gated community this place isn’t it.
• JB

  Jake Bimrose

  Sep 18, 2025
  5.0
  Our leasing agent Stephanie is fantastic, professional and very caring and accommodating. We were on the fence about Element vs another luxury apartment complex and she won us over! Great experience start to finish, and I couldn’t recommend Element Deer Valley enough!

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