Staff Performance
Customers consistently praised the staff for their friendliness, professionalism, and responsiveness, particularly highlighting individuals like Dom, Desiree, and Shelby.
Maintenance
The maintenance team received positive feedback for their promptness and efficiency in addressing issues, with many residents noting quick resolutions to maintenance requests.
Community Atmosphere
Residents appreciated the sense of community fostered by the management through events and a welcoming environment, although some noted a decline in community events recently.
Management Issues
Several reviews expressed dissatisfaction with the management company, particularly regarding communication, responsiveness, and handling of lease renewals and pricing.
Amenities and Cleanliness
While many praised the beautiful views and location, some reviews pointed out issues with the cleanliness and maintenance of amenities like the pool and gym.