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CityScape Residences

4.3
(190 reviews)

Business Details

11 S Central Ave, Phoenix, AZ
85004, United States
(602) 902-0168
https://www.mark-taylor.com/apartments/az/phoenix/cityscape-residences/

About

Apartment Building
Find your home in the Phoenix skyline at CityScape Residences. These luxury studio, one, two, and three bedroom apartments appeal to all the senses with their forward-thinking amenities and awe-inspiring views. Find yourself in the clouds with a prime location atop the 10-story Hotel Palomar. With everything from gourmet kitchens with sleek stainless-steel appliances to spa-inspired bathrooms with oversized soaking tubs, exceptional perks greet you around every corner. Moments away, the community features amenities that will transform your daily routine. See where the water meets the skyline from the resort-inspired heated pool.

Location

CityScape Residences
11 S Central Ave, Phoenix, AZ
85004, United States

Hours

Reviews

4.3
190 reviews
5 stars
146
4 stars
9
3 stars
7
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for their friendliness, professionalism, and responsiveness, particularly highlighting individuals like Dom, Desiree, and Shelby.

Maintenance

The maintenance team received positive feedback for their promptness and efficiency in addressing issues, with many residents noting quick resolutions to maintenance requests.

Community Atmosphere

Residents appreciated the sense of community fostered by the management through events and a welcoming environment, although some noted a decline in community events recently.

Management Issues

Several reviews expressed dissatisfaction with the management company, particularly regarding communication, responsiveness, and handling of lease renewals and pricing.

Amenities and Cleanliness

While many praised the beautiful views and location, some reviews pointed out issues with the cleanliness and maintenance of amenities like the pool and gym.
  • SM
    Samantha Matthews
    Feb 14, 2026
    5.0
    I’ve been here for 3 1/2 years, including through the transition to the new property management company. I will say that they have kept their word in regards to making improvements. Unfortunately, there aren’t a lot of amenities here, but I can’t say that has anything to do with the current property management company. They got rid of the lockers for the packages, that would be my only actual complaint. Luckily, you have respectful neighbors so I have never had a package stolen. Chelsey & Eddie are my favorites!
  • KS
    Khalid Shams
    Feb 2, 2026
    5.0
    CityScape Residences is an absolutely beautiful place to live, but what truly makes it feel like a white-glove luxury experience is the people.. especially Desiree. I had just moved back to Arizona during a difficult time in my life and was navigating some major changes. Desiree immediately understood that and met me with genuine empathy, professionalism, and care. She went above and beyond to accelerate all the paperwork, answered every question with confidence (like she had everything memorized), and made the entire move-in process incredibly smooth and stress-free. Even when reserved parking spaces were extremely limited, she put in extra effort to find me one right outside the elevator. I knew it wasn’t easy and completely understood how tight things were, but she still made it happen.. that’s just the kind of person she is. She gets things done. Every time I see her, she has a bright smile and helps me almost instantly with anything I need. You can clearly tell she prioritizes customer service and operates with a strong sense of urgency, which truly sets her apart. CityScape itself is stunning, but it honestly wouldn’t be the same without Desiree and the rest of the staff, who are consistently kind, attentive, and welcoming. This is hands down a luxury, white-glove place to live, and the service perfectly matches the environment. Highly recommend CityScape Residences.. and special thanks to Desiree for making such a meaningful impact, as well as the rest of the crew.
  • JF
    Justin Ferrara
    Jan 26, 2026
    5.0
    Very nice and clean amenities. Staff is super helpful with whatever is needed! Shout out to Chelsea and the maintenance crew - they are the best! Would 100% recommend cityscape if you’re looking to live in Downtown Phx
  • SE
    Sam Enmon
    Jan 2, 2026
    5.0
    If you are looking for a great place downtown to live with quality management, I would highly recommend checking out CityScape. I love living here!
  • KJ
    Kyle Jordan
    Dec 28, 2025
    5.0
    Really great value place - Devin with the property team is very helpful

Brand Certified Facts from CityScape Residences

CityScape Residences partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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