Callia

Reviews

• DM

  Dr. Joe Muroka

  1 day ago
  5.0
  Kyrstyn Colecchio had the warmest smile and the best customer service. I’m forever thankful and grateful for her exceptional hospitality. God bless you and happy thanksgiving!
• MW

  Mason Wilbanks

  6 days ago
  4.0
  I lived at the Callia for 2.5 years. The management and property maintenance staff are some of the best I’ve ever dealt with in the 6 apartments I’ve lived in over the last several years. They work extremely hard and never had any issue contacting them for help as a resident. The community is quiet but obviously there will be times it will get noisy. That’s just apartment life sometimes, deal with it people. The enclosed hallways to the rooms were very nice however could smell quickly if trash is left out too long by other tenants. My biggest complaint and reason I give it 4 stars is the guest parking. It’s by far the worst apartment I’ve lived in for uncovered guest parking. For as big as the apartment is you’d think it’d be full of spots. Unfortunately, there might be less than a couple dozen guest spots for the entire community. Not to mention a few guest spots are occupied by large trash bins. It always frustrated me when a family member or friend was left without a spot and had to park around the block behind an apartment neighboring the Callia on a poorly lit road. At times the dog park can get really smelly but turf and pets also isn’t the best combo. As for the move out process, expect to get your security deposit 30 days later. It was annoying, but the leasing office was good about gathering answers. Overall, I’m happy I chose to live here for as long as I did. It was a solid living environment! You won’t find a more down to earth, caring, and supportive staff than the Callia. Not to mention the cleanliness of the property. So many areas to highlight in a very positive way. Truly appreciate all you did for me and always keeping the community safe and welcoming. Thank you for everything!
• SM

  Sarah Mueller

  Oct 11, 2025
  1.0
  My name is Sarah Cover and from July 2023-January 2024 I lived at Callia. Never in my life have I been treated this way, NEVER. It all started with me touring the property, putting 300 dollars down, ready to sign my lease, and move in, only to be ghosted. When you call you get an answering service, no one answers that works in office. I had tried for two weeks to get a hold of someone and finally did. They acted as if it was normal to disappear for two weeks with your hard earned money. Like that wasnt a big red flag, like an idiot, I decided to move in because the pricing seemed fair and it was brand new and beautiful. When I was finally approved, I had to pick a unit online without viewing the actual unit and to my surprise, it was a handicap unit. I was informaed by management that it was exactly like the one I saw on when I took a tour, just bars in the bathroom near the toilet. IT WAS NOTHING LIKE THE ONE I SAW. The washer and dryer was on the ground and a combo washer and dryer, which I dont know if you have ever used one, but THEY ARE TERRIBLE. It took almost three hours to wash one load, and then your clothes come out wrinkled. The counters were very low, there was no walk through closet from the bed to the bath like the previous unit, and the patio completely barred off, like no access to the patio. When I asked to be moved to the original unit that I saw in the tour, it took them 5 days to finally make that happen. They forced me to go through another background check and basically had to reapply. Once I was finally able to move, they charged me a full month in amenities and parking for staying in a unit for 5 days, a unit that I was told was basically what I saw on tour and wasn't. Not only that, but charged me rent for the five days I stayed in that unit on top of a full month for the second unit when I wasnt there for five days out of the month. Moving on to the absolute nightmare in management to the nightmare neighbors. When I went to the office to ask why I was being charged double rent I was yelled at by some red head girl who looked like she was twelve and when I got upset, she told me to leave and she wouldnt "allow me to speak to her like that" meaning the way she spoke to me and me asking why there were trying to screw me. I had three nightmare neighbors, one below me, one to my left, and one to my right. Late night sex so loud it woke me up, weed smell coming into my bedroom every night from two different units, screaming fighting from all three units, and one beneath me that I had to call the cops multiple times because it sounded like someone was being thrown into the wall at 3am. I emailed, NEVER CALLED OR WENT INTO THE OFFICE IN PERSON, multiple times a week explaining how many times I had to call the cops and that I basically wasnt sleeping and hadnt been for over a month. I slept in my closet because the noise was so bad, not to mention the noise from the street from cars. After two months of being ignored, I tried to break my lease and sent my ten days notice certified mail, IT WAS SENT BACK. They refused to accept it. I had proof of this, and when I presented it in court, the copies had magically disappeared and the judge "couldnt find them" KEEP IN MIND THE JUDGE PLAYS GOLF WITH THE LAWYER WHO WORKS FOR CALLIA. Please keep this in mind when you try to fight them because you will lose. After my ten day notice was rejected, I was then served with a cease and desist letter from their lawyer threatening me if I went public about this. I was to never post anything about this on social media, I was never to leave a bad review or they would sue me. I was given ten days to get out and get out of my lease on very specific rules, rules that I did not agree with, so I refused to sign it. I basically would have signed all rights away to speak out about this or ever fight them in court. I did not know what that meant for me in legal terms and couldnt afford a lawyer, so I didnt sign it. I refused to pay my rent the next month and wanted to break my lease and they refused. I knew I was no longer safe
• MA

  Mark Allen

  Oct 8, 2025
  3.0
  I must say Callia is a great location here in Central PHX, nice and clean amenities the pool and gym area are really nice as well. But ilI do have to say that people really need to clean up after their pets..the snell of urine and dog feces reak when it's warm out. At times it's hard to get a hold of the leasing office folks as well. Pay attention to the signs about parking cause you WILL get towed..again you WILL get towed if you are not in a correct space.....trust me they dont play!. In the summer months my AC bill was astronomical..more than when we lived in our 2 story 3 bedroom home. Seems like they nickel and dime you. After a while I noticed a extra charge of $90 on my rent...they told us it was to keep the lights on in the hallways 24/7...if that isn't a sham I don't know what is. The Maintenance crew are very friendly and fast to see about issues. And also the homeless problem right outside the area is an eye sore but I'd give Callia a C+....dont be funny with renters $..just be upfront...I can imagine if they get $90 extra from every single resident it adds up....ask alot of questions before renting here but its..ehhh
• RJ

  Reilly Johnson

  Oct 4, 2025
  1.0
  I never thought I’d have to make a review on somewhere I live. I have lived here since March of 2025 not even a year of living here I first lived on the first floor in another building same complex I had multiple toilet flooding problems from the time I moved in until the time i got transferred to a different unit. About a month ago my toilet over flowed and got all over my floors I cleaned it up I even shut the water off on the toilet(this has happened probably about four times since living here) I didn’t have the emergency maintenance number/couldn’t find it so I waited until the weekend was over that next morning I wake up at 6am to my toilet over flowing again even with the water turned off but this time it got into my carpet. Luckily I found a maintenance guy and he came to help. Come to find out there was a piece of plastic in the line so with all the water damage they told me they had to redo my room, bathroom, closet, and carpet. They tell me I can either live in the same unit while they work on it and compensate me for that or move me to a different unit, obviously I don’t think it’s really safe to stay in a unit while they are working on the other room with dust and dirt flying everywhere, so I chose to transfer. I ask them for any type of compensation because that’s time I’m having to take out of my day to move my stuff to the other unit and take work off. I know and understand that pricing of new unit can’t be fixed because of size and 2nd floor. Unfortunately I don’t hear back. The only thing I hear back from is when I asked to keep my garage because it was bigger and not that far from my other garage the garage I have now is way smaller my car barley fits it touches the wall and the garage door.

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