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Callia

3.8
(192 reviews)

Business Details

(855) 233-2093
https://www.livecallia.com

About

Apartment Rental AgencyHousing RentalApartment BuildingStudent Housing CenterToll Brothers
Midtown Phoenix’s central corridor, Callia brings a sophisticated, thoughtfully appointed retreat with a rejuvenating energy that invites healthful living in Midtown Phoenix.

Location

Callia
100 W Indian School Rd, Phoenix, AZ
85012, United States

Hours

Reviews

3.8
192 reviews
5 stars
123
4 stars
7
3 stars
7
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Management Issues

Many customers reported poor management responsiveness and unprofessional behavior from staff, particularly during conflict resolution.

Move-Out Charges

Numerous reviews highlighted excessive move-out charges for standard wear and tear, leading to dissatisfaction among residents.

Noise and Safety Concerns

Residents frequently mentioned high noise levels from traffic and neighbors, as well as safety issues related to the surrounding area and homeless individuals.

Maintenance and Amenities

While some praised the maintenance staff for their responsiveness, others noted ongoing maintenance issues and concerns about the cleanliness of common areas.

Parking Problems

A consistent complaint was the lack of adequate parking for residents and guests, leading to frustration and towing incidents.
  • AQ
    Anyah Quaye
    Feb 19, 2026
    1.0
    I would give Callia Apartments zero stars if I could. This is by far the worst place we have ever lived. The walls are extremely thin, and you can hear everything your neighbors are doing, especially living on the first floor. We made multiple complaints about excessively loud neighbors, and management did absolutely nothing to resolve the issue. It made living there very frustrating and uncomfortable. There were also frequent instances of non-residents sleeping outside the building, which made the environment feel unsafe and poorly managed. Parking is another major issue. It is extremely limited, and if you have more than one vehicle, you will likely have to park far outside the community or struggle daily to find a spot. Management was very unresponsive overall. They rarely answered the phone, and when issues were brought to their attention, they did not take meaningful action or provide support. When we moved out, we made sure the apartment was spotless. Despite this, we received a bill for over $2,000 claiming they needed to repaint the entire unit, replace the carpet, and clean. These charges were completely unreasonable given the excellent condition we left the apartment in which was normal wear and tear. I would strongly discourage anyone from living here. Our experience was extremely disappointing, and I would not recommend this community to anyone.
  • MM
    Mister Mazon
    Feb 17, 2026
    2.0
    I had lived here for a year and regretted it. This place has more cons than pros. Don't believe the 5 star reviews. they're obviously paid or influenced/coerced to do. The Management here is absolutely atrocious. They don't care about you and will make your life miserable here. You can never get a hold of them and even if you go in and talk with them you get the worst attitude ever from them like your inconveniencing them and get the most generic answer back for your problems. and when they say they will get back to you, no they won't. You have to be on them! Move out was a horrible experience. They didn't give me my security deposit for 3 months. Maintenance declined over the course I lived there. They couldn't fix my ceiling fan after multiple work orders to the point where they just gave up and would just close my tickets. Parking here is a joke. If you have friends/family to visit, they will have to park outside the community cause what little visitor parking spots there are are snatched up immediately by someone else. They won't let you purchase an additional spot or garage. They even have trash dumpsters in visitor spaces, talk about an oversight. And they are VERY aggressive with towing here. The truck comes everyday multiple times a day. Oh and the gates beep every time they open, so don't live right next to a gate if you want to keep your sanity cause it's a revolving door here. The fees that are tacked onto your bill every month is robbery. You have to pay for the community utilities but that seems to be a 'normal' thing here in AZ for renting I guess. Expect an additional $200 on top of your base rent every month. Amenities are ok. if you use them. but I lived in the furthest building from the leasing office so no amenities really to use. The pool was in the shade almost all day. The apartments have very thin walls. I luckily lived in a corner unit on the top floor so the only noise I would hear was the a/c units on the roof and all the cars/sirens/homeless people on the streets. The lack of insulation in these apartments from the street noises was the main reason I left, it was just so loud to the point I thought there was a window open or a seal not properly done. But I can imagine what others go through that are fully surrounded. Everyone always slams their doors. and stomps ( had a friend that lived on the third floor and his upstairs neighbor was a menace with their walking). Even if you're a deep heavy sleeper I think you would still struggle to live here. and the apartments are very cheap. They look nice at first glance but the floors scratch easily and peel/bubble, the cabinets are cheap and not soft close, the dishwasher rusted all the time on the inside and had to get the racks replaced multiple times, thin walls, the bedroom was ironically hotter than the rest of the apartment (like 5 degrees hotter), the water pressure here is HORRIBLE! I'm not sure why it's so weak cause I even talked to maintenance and they were gaslighting me to say it was normal but it definitely isn't. I didn't handwash dishes cause it was so weak. Filling up the tub took an eternity. Taking a shower felt like dribbles. you can seriously turn the faucet sideways on the sink on full blast and the water wouldn't even make it out of the sink. I'll leave this review with 2 pros. The patio space was nice (if they're not already rented out to pigeons) and the closet/pantry space was nice. thats it. Everything else, just don't live here. save yourself the misery.
  • VR
    Victoria Rodriguez
    Feb 5, 2026
    5.0
    Lawrence is the best. We loved our time here!!
  • CW
    Cameron White
    Jan 28, 2026
    1.0
    Horrible apartments. Do not recommend. The parking sucks, the apartments allow none Tesla vehicles to park in charging spots but will tow a residents guest vehicle that is actually charging there. Horrible people if I could give a zero star I would…
  • YZ
    Yuriy Zenda
    Jan 12, 2026
    1.0
    Stay Away!! Gauging YOU $$Thousands on move out for small things! I lived there for 16 months and after moving out, they sent me a bill for over $1,800 for paint, cleaning, new carpets. I kept my place spotless all the time. Yes, there is always natural wear and tear from a few scuffs on the walls or nail holes from some pictures, and carpets are always going to get slightly used after 16 months of use, but there should not have been a mandatory full repainting or full carpet tear out and replacement (have they heard of carpet cleaning)? I have been a renter on and off at at least 8 properties, and a landlord myself for more than 13 years.... Landlords should expect some minor wear and tear, not nickle and dime you for every nail hole or scuff. And they are all actors with smiles in the leasing office, but absolutely zero care because supposedly it's corporate rules nothing they can do. I wrote a polite but firm email to the leasing manager raising my shock how big my move out charges were, and I got a ChatGPT like political answer that carpets had a few stains and walls had some scuffs and I left some things behind (Yes, I was in a hurry on move out date and forgot to clean the refrigerator, but I vacuumed and mopped the floors and did so much more to leave it as neat as possible. The leasing manager referred me to their corporate/payment center for any complaints, but got the same political answer - and that full amount was due. They also force you to have a Garage if you get a 2 bedroom and that's an EXTRA $150 a month. They then charge you for all the communal (not your unit, but everyone's) water, electric, heating, cleaning. Your original monthly rent goes up by an extra $400 every single month. So lies, lies to get you in to sign the lease. Free coffee machine advertised as a benefit was always full of used grounds and would stop working and they don't allow the cleaning crew to toss grounds or add new coffee beans - you always walk from your unit to the coffee/cappuccino machine craving some hot coffee before your conference calls, but alas, it doesn't work, and the office staff doesn't come in until 9. Then if you do go politely ask them, you feel dirty that you are annoying them, and that they are not your barista - then why don't you give the keys to the cleaning staff who is always there at 6 AM?

Frequently Asked Questions About Callia

What is Callia and where is it located?

Callia is an apartment rental community offering a sophisticated and healthful living retreat located at 100 W Indian School Rd, Phoenix, AZ 85012.

What are the office hours for Callia?

Callia is open Monday to Friday from 9:00 AM to 6:00 PM, and Saturday and Sunday from 10:00 AM to 5:00 PM.

Brand Certified Facts from Callia

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