Business Details
About
Apartment BuildingApartment Rental Agency
Escape to your very own oasis at The Boulders at Lookout Mountain in Phoenix, Arizona. Our pet-friendly 1, 2 and 3 bedroom apartment homes in North Phoenix pair functional layouts with the lush extras of resort-style living.
Take advantage of resident perks such as a CrossFit training room and two sparkling community pools. Inside your home, you'll appreciate the updated kitchen, walk-in closets, and an in-home washer and dryer.
When you choose to call The Boulders at Lookout Mountain home, you become part of a community that cares and caters to your unique lifestyle. Schedule a Tour online today.
Location
Boulders at Lookout Mountain
110 East Greenway Parkway, Phoenix, AZ
85022, United States
Hours
Reviews
3.4
235 reviews
5 stars
122
4 stars
17
3 stars
11
2 stars
10
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Feedback indicates a significant inconsistency in staff professionalism, with some customers praising friendly and helpful staff, while others report rudeness and unprofessional behavior.
Maintenance Issues
Several reviews highlight ongoing maintenance problems, including slow responses to urgent issues and unresolved maintenance requests.
Cleanliness and Condition
Many customers express dissatisfaction with the cleanliness and condition of the apartments upon move-in, citing issues like dirtiness and pest infestations.
Communication Problems
Numerous reviews mention poor communication from the leasing office, including unreturned calls and lack of follow-up on applications and maintenance requests.
Community Atmosphere
While some residents appreciate the community atmosphere and improvements made to the property, others report safety concerns and noise issues.
- AHAnil Harrison3 days ago1.0Internet and TV did not work on arrival and took five days to fix. That alone is unacceptable. The dishwasher also does not work. Getting support required repeated follow-ups, unnecessary steps, and dealing with rude customer service. Basic utilities should function, and when they don’t, support should be responsive. This place failed on both counts.
- LFLawrence ForemanDec 3, 20255.0Alicia and her team is great! Worked with us and got us in with little issue!
- EMElias MedinaNov 23, 20251.0Devin at the front desk was extremely rude from the moment we walked in. As a property manager myself, I immediately recognized that he violated at least two Fair Housing rules on the spot. When we asked about the previous leasing agent we had been working with—because we’ve been waiting for a specific unit—he responded with, “She’s not here because no one can do my job better than me.” When my husband mentioned that we were told no second-floor units were available, Devin said, “Well, I’m not going to get you guys in regardless.” This type of comment is a blatant Fair Housing violation and absolutely unacceptable. He also had copies of other people’s IDs and documents lying openly on a desk where anyone walking in could see them. He took copies of our IDs as well but handled them with zero professionalism or confidentiality, which is a huge privacy and security concern. He showed us two apartments, one of which wasn’t even put together, and throughout the tour he was rude, dismissive, and communicated poorly. The apartments themselves are cute, but his attitude completely ruined the experience. To make matters worse, when I went back to pick up our paperwork, he had already marked “No” on it—basically deciding we’d be denied before anything was even submitted. My phone number, my husband’s ID, and all our personal information were left face-up on the table in plain sight. If this is how the office is run, we definitely won’t be applying. Completely unprofessional and a major red flag for anyone considering living here.
- DBDustine BNov 10, 20251.0Your receptionist, DAVEN, clearly needs TONS of BASIC phone ethics — no wonder you have a 3.5 star rating. Absolutely rude and unprofessional behavior that reflects poorly on your company.
- AMAJ MelendezOct 12, 20252.0Very disappointed. Scheduled an appointment for today. Woman at desk said she was a Temp. And no one told her anything about showings , appointments, or where things are. Why have a person in the office if they do not know anything. Was truly looking forward to viewing. She said come back during the week. Weekends work best that's why I booked for today. Very odd
Frequently Asked Questions About Boulders at Lookout Mountain
What types of apartments are available at Boulders at Lookout Mountain?
Boulders at Lookout Mountain offers pet-friendly 1, 2, and 3 bedroom apartment homes with updated kitchens, walk-in closets, and in-home washers and dryers.
What amenities does Boulders at Lookout Mountain provide to residents?
Residents can enjoy amenities like a CrossFit training room and two sparkling community pools, alongside resort-style living features.
Where is Boulders at Lookout Mountain located?
It is located at 110 East Greenway Parkway, Phoenix, AZ 85022, United States.
What are the office hours for Boulders at Lookout Mountain?
The office is open Monday to Friday from 10:00 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 6:00 PM.
Is Boulders at Lookout Mountain pet-friendly?
Yes, the apartments are pet-friendly, welcoming pets in their 1, 2, and 3 bedroom homes.
How can I schedule a tour or get more information about Boulders at Lookout Mountain?
You can schedule a tour online through their website at https://www.bouldersatlookoutmountain.com/.
What nearby dining options are available around Boulders at Lookout Mountain?
Nearby dining options include Peter Piper Pizza, Joe’s Tacos, Chronic Tacos, Power Station Nutrition Cafe, and Half Moon Sports Grill, providing a variety of cuisines from pizza to tacos and American fare.
Are there fitness facilities near Boulders at Lookout Mountain?
Yes, nearby fitness options include LA Fitness for gym and sports activities, and Total Sports Therapy for physical and occupational therapy services.
Where can residents find shopping centers near Boulders at Lookout Mountain?
Residents can visit Bell Towne Plaza, which is a nearby shopping center offering various retail stores.
What local services are available near Boulders at Lookout Mountain to assist new movers?
Nearby services include Chandler's Discount Moving and Storage for packing needs, Budget Car Rental and Avis for travel and vehicle rental, and Pet Supplies Plus for pet-related needs.