Staff Performance
Many customers praised the staff for being friendly, helpful, and responsive, particularly highlighting employees like Lupita and Jose.
Maintenance Issues
Several reviews mentioned ongoing maintenance problems, including pest infestations and slow response times to repair requests.
Safety Concerns
Numerous customers expressed concerns about safety, citing issues such as homeless individuals in the area, broken gates, and general insecurity.
Cleanliness
While some residents appreciated the cleanliness of the community, others reported significant pest problems, including cockroaches.
Management Problems
There were complaints about poor management practices, including inconsistent communication and unresolved maintenance issues.