Discover Audere – Luxury Apartments in Biltmore, Phoenix! Explore spacious 1, 2 & 3 bedroom homes featuring quartz countertops, Energy Star stainless steel appliances, private patios, and in-home washer/dryer. Indulge in resort-style amenities: sparkling pool & spa, private cabanas with TVs, outdoor kitchen with grills, fire-side seating, multi-level fitness center with spin bikes, private office suites, coffee bar, and gated community perks. Located near Gaslight Square, Biltmore Fashion Park, Steele Indian School Park, and minutes from Freeway 51 & 202. Schedule your tour today and elevate your lifestyle at Audere!
Not a Safe or Well-Maintained Place to Live
I've lived here over five years. This isn't frustration from one bad experience. It's a pattern I've watched develop and worsen. I want prospective residents to have an honest picture before signing a lease, so I'll be specific.
-Safety
This property markets itself as gated, but the gates are left open so consistently it is essentially meaningless. Multiple bike thefts and hit-and-runs have been reported in the parking lot. When my car was struck, I asked management to pull security footage. I was told the cameras do not cover the parking lot and that they did not know how to access the system anyway. I escalated to their supervisor, got one reply, and never heard back again. No resolution, no accountability. In the lease it states they are not responsible for any damage or thefts that occur on their property so they don't care to help when these incidents keep happening.
-Maintenance
Hallways smell of garbage, walls have holes that go unrepaired, and the grounds are regularly littered with trash. The pool has gone swampy green multiple times from not being properly cleaned and maintained. The hot tub and elevators have each been out of service for multiple months multiple times throughout my stay. This is not occasional lag. It is how things are run here.
When my in unit laundry machine broke, I work from home, so I was present for every scheduled service window. Maintenance repeatedly marked the ticket complete without anyone showing up. When someone finally came, they claimed it was fixed. It was not. After two weeks without a working washer and multiple calls to the office, they directed me to use the washer in a vacant unit. That one was broken too. I ended up at a laundromat. The two broken machines may have been bad luck. Being treated as a nuisance for wanting a working appliance that I pay for was not. This is not a one time incident either, it usually takes multiple maintenance requests and calls before they get things fixed.
-Everything else
There is a pigeon infestation throughout the property. Constant noise, droppings covering balconies, and most residents have had to buy bird spikes to try and fend them off. Staff turnover is so frequent it is clear something is broken at a leadership level.
The "luxury" label here is marketing. This is a poorly maintained, inadequately secured complex with no meaningful accountability when things go wrong. Five years is long enough to know this is not a rough patch. It is the standard.
SS
Scott Steger
Mar 29, 2026
1.0
The move in experience was not a good one. The new management forgot to provide us the move in documents and fobs and the gate codes didn’t work. They lost the master key so when the Internet technician tried accessing the maintenance room he couldn’t, delaying our internet setup over 1.5 weeks. A package I had delivered next to my door was taken and the mgmt said they couldn’t do anything about it because they don’t have cameras. Not to mention the other (outdoor) security is visibly absent. This place has potential but lots of things need to be cleaned up to improve the experience, especially from a security and management perspective.
JB
Jessica Buzzard
Feb 28, 2026
1.0
Gate codes have never once worked and they do not care.
SJ
Stevie J
Oct 21, 2025
1.0
julie winfield was RUDE on my few interactions with her. she handled communication unprofessionally & entered my unit WITHOUT MY PERMISSION then tried to use a loophole to cover her steps. made my move out process a hassle by not responding to emails properly even after follow up. the staff isnt very helpful or friendly either, no sense of urgency to help you when you need. don’t know how this place is getting any decent reviews, should be illegal to have an apartment complex with windows that don’t open which causes MOLD in the building. I reported mold in my apartment a couple times & all maintenance did was come and paint over it. it smells in the halls and homeless people are always sneaking in the front gate that’s always broken.
LC
Lana Chovan
Mar 5, 2020
1.0
Worst experience I have ever had applying for an apartment. We were moving into the place because it was $600 cheaper than the place we live in the Biltmore with an equivalent property. Now, we know why it is so much cheaper. If I could give this place a zero I would.
The management team is inadequate. We were hassled every step of the process by not 1 leasing agent but 3, all giving us different information. On top of that when we told them it wasn't a fit and to stop the application process they told us we were over the 72 hour time frame in which we could receive a refund. They hadn't even run our information yet and never disclosed this information to us in the first place.
I can't even imagine calling a place home with a staff like that managing the property. Don't waste your time.
Frequently Asked Questions About Audere Apartments
What types of apartments are available at Audere Apartments?
Audere Apartments offers luxury 1, 2, and 3 bedroom apartments for rent in Phoenix, AZ.
Where is Audere Apartments located?
Audere Apartments is located at 1920 East Indian School Road, Phoenix, AZ 85016, USA.
What are the standard office hours for Audere Apartments?
The office is open Monday from 9:00 AM to 5:30 PM; Tuesday through Friday from 9:00 AM to 6:00 PM; and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
How can I schedule a tour at Audere Apartments?
You can schedule a tour by visiting their website at https://www.liveaudere.com/ or calling them at +1 602-670-2824.
What categories does Audere Apartments fall under?
Audere Apartments is categorized as an Apartment Building and Apartment Rental Agency.
What automotive repair services are near Audere Apartments?
Nearby automotive repair services include Kenly Auto Plaza, Hargraves Auto Repair Center, Randy's Downtown Garage, Hays Radiator Service, Promo Auto Glass, and Arizona Truck Support LLC.
Are there any schools close to Audere Apartments?
Yes, East Indian School is an elementary school located nearby Audere Apartments.
What nearby facilities can help with home improvement needs?
Creative Designs In Lighting and Ferguson Plumbing Supply are nearby stores offering lighting and plumbing supplies to assist with home improvement projects.
Where can residents of Audere Apartments find fitness and wellness centers nearby?
Residents can visit TriCore Fitness, which offers gym and pilates studio services, and Pro Edge Boxing gym nearby for fitness and wellness.
Are there convenient stores or restaurants near Audere Apartments for quick shopping or dining?
Yes, 7-Eleven convenience store and Nogales Hot Dogs fast food restaurant are nearby for quick shopping and dining options.
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