Staff Performance
Ramsey received numerous commendations for his exceptional customer service, being described as friendly, knowledgeable, and dedicated to helping potential residents.
Property Condition
The Prescott at Park West is noted for its beautiful, well-kept complex and great amenities, contributing to a positive impression among visitors.
Maintenance Issues
Some residents reported significant maintenance problems, including internet outages and AC failures, which negatively impacted their living experience.
Communication Concerns
There were complaints regarding poor communication from property management, particularly related to security deposits and maintenance requests.
Pricing Issues
Several reviews highlighted concerns about high rental prices and perceived bait-and-switch tactics during the application process.