Southern Avenue Villas

Reviews

• MB

  Michael Brown

  5 days ago
  1.0
  Management lied about their rental application. Still haven't been refunded. (3 months now) Just another apt property with horrible management practices.
• PS

  Paul Song

  Dec 8, 2025
  1.0
  I would not recommend renting here due to ongoing maintenance issues and unprofessional handling of tenant concerns, both during my lease and at move-out. During the summer, my AC would not cool below 80°F despite being set to 75°F. I submitted three maintenance requests over approximately two months, and each time I was told the unit was “working” and that nothing was wrong. The thermostat clearly showed otherwise, and the apartment remained uncomfortably hot throughout the summer. Months later, maintenance acknowledged that there was in fact an issue with the AC, confirming my earlier complaints. This admission occurred without a maintenance ticket being created, meaning the issue was never properly documented at the time it was reported. When I attempted to resolve the situation, management offered to pay only half of what was owed and presented it as a “done deal,” despite the extended delay and dismissive handling of the issue. At move-out, additional problems arose. I was charged for carpet replacement even though the carpet was left clean and showed only normal wear, with no stains, burns, pet damage, or odors that would justify replacement rather than cleaning. I was also charged for a key fob that I was never issued, as management required an additional deposit to receive one, which I declined. Resolution of these charges was routed to an out-of-state resolution department, and communication felt designed to discourage written disputes rather than fairly address concerns. Due to the pattern of unresolved maintenance issues, lack of documentation, and questionable move-out charges, I have contacted the Arizona Attorney General’s Office to report these concerns. I would encourage other tenants who have experienced similar issues to document their experiences and consider reporting them as well.
• RK

  Rose King

  Dec 4, 2025
  1.0
  We moved to Southern Avenue Villas in July, 2022. The first year was good. The start of 2024, the entire complex went downhill. It doesn’t matter if you have bad credit, this place is yours with a hefty deposit. We left our apartment pristine and were charged with outdated 5 year old carpet and replacement of bathtubs. They are as outdated as the carpet! They are extremely slippery when wet and they don’t allow tub grippers. Hey here is a big brain idea…try replacing the floors with non-slips floors! We were moving out in broad daylight and our expensive leather office chair was stolen while we were going for another load. And for god sakes, don’t use the jacuzzi as it’s the homeless bathtub during the night. By the way our unit was an ADA with accessible counters and bathrooms. There was no walk in shower and good luck with the slippery repainted bathtub floors. If you have a handicap car parking sticker, don’t bother parking in one of those. The complex doesn’t care about the American Disabilities Act, they make sure every illegal alien has priority! Lastly, the management doesn’t care about customer service. They themselves are as depleted as their complex!
• JK

  Jeff King

  Dec 4, 2025
  1.0
  Don’t rent here. They are letting anyone move in Charge you for everything when you leave Stole my office chair in 5 minutes when I was loading my truck to move out Neighbors dumping bong water off balcony,spitting throwing cigarettes on the ground Maintenance doesn’t know how to fix anything. Horrible experience Funny after I called the company that represents you after you leave and told them. They didn’t agree with your so called charges. And you forgot my pet deposit. And no reply about the stealing of my 200.00 office chair in the middle of the day. Or the thugs upstairs from me Bum’s coming in and using the hot tube No restrictions on the handicap parking Charged for a refrigerator seal that was already ripped. Lowered your credit score so anyone can move in I would look somewhere else people All my friends that moved out Said the same thing when they left
• MS

  Mitzy Supple

  Sep 3, 2025
  5.0
  Great office staff! Lianna and Sonia are wonderful always answer all my questions and concerns! My baby is always excited to go to the front office and especially loves their amenities like the pool and playground!