Staff Performance
The staff is frequently praised for being friendly, helpful, and responsive, with specific mentions of individuals like Mirian and Jose providing exceptional service.
Community Atmosphere
Residents appreciate the family-friendly environment, community events, and the overall sense of belonging within the neighborhood.
Maintenance Issues
There are numerous complaints regarding maintenance responsiveness and effectiveness, with some residents experiencing unresolved issues and poor communication.
Property Condition
While many find the property beautiful and well-maintained, several reviews highlight ongoing maintenance problems and concerns about the quality of construction.
Customer Service
Mixed reviews on customer service, with some praising the leasing staff while others report unprofessionalism and poor communication during the leasing process.