Staff Performance
The staff, particularly in the leasing office and maintenance team, received high praise for their friendliness, responsiveness, and professionalism.
Maintenance Issues
While many residents reported quick and effective maintenance responses, some expressed frustration over unresolved issues and delays.
Community Atmosphere
Residents appreciate the sense of community fostered by staff and activities, although some noted noise issues from neighboring units.
Property Condition
The apartments and amenities are generally well-maintained and attractive, but there are concerns about cleanliness in common areas and the quality of construction.
Customer Service
Overall, customer service experiences varied, with some residents feeling neglected while others highlighted excellent support from staff.