Staff Performance
Many customers praised the staff, particularly Natalie, Derrick, and Ashley, for their friendliness, helpfulness, and professionalism.
Maintenance Issues
While some reviews highlighted quick and effective maintenance responses, others reported significant delays and unresolved issues, particularly with air conditioning.
Community Events
Residents appreciated the variety of community events and amenities, which contributed to a vibrant living atmosphere.
Communication Problems
Several reviews noted poor communication from the office staff, especially regarding move-out processes and maintenance requests.
Safety Concerns
Some customers expressed concerns about safety and cleanliness, mentioning issues like drug activity on the property and inadequate responses to safety complaints.