Clayton Homes

Reviews

• VW

  Vickie Wherley

  Aug 26, 2025
  1.0
  We got our keys 4 1/2 almost 5 years ago from Clayton Homes. Since the day we got our keys, our French doors have leaked with rain and snow. They have been here several times trying to fix the leak unsuccessfully. Factory says it is an extended warranty issue and extended warranty says it is a factory issue since this has been a problem from day one. Also, we have to repair the panels and paint the outside of our house already, the stem wall is cracking, our a/c has gone out 4 times with 2 different companies saying the a/c unit is too small for our house, shower has leaked after it was repaired by Clayton Homes and cabinets in the kitchen has fallen down. Very poor quality building. I just want my French Doors to stop leaking!
• SD

  Scott Davis

  Jun 26, 2020
  2.0
  They are all about selling you the house. But they are very slow to respond if you have issues with the home. There were multiple issues with my home once they set it up, even a shifting of the door that caused water damage inside of the home (1 week after I moved in!) They came out and sprayed It with some anti mildew and threw some paint over it. It is now pulling away, and there is still mildew where they should have replaced the sheet rock. Right after I moved into the home, there was a big wind that blew off the entire top cap of the roof. They came out and just put bigger Nails in it, causing more holes in the roof that they did not patch. I also had to have the ground releveled after I moved in because they had not diverted the water correctly away from the home, and it started breaking down the soil around the stemwall. People who buy more expensive homes from them probably get better service. But if you are like me and had to buy one of their least expensive homes, it seems that you also get the least amount of service. They also pretty much told me that if I did not give them a 5 star rating that it would be more difficult for me to get help if I needed it from them. I love my home, but my advice is to have a 3rd party come out and inspect your home after they place it on the property!
• BB

  B Barnett

  Mar 1, 2020
  5.0
  Tim was great to work with at Clayton. He was energetic and answered all of our questions. Was more than willing to walk all around and show us all the models.
• AP

  Amanda Pierce

  Feb 2, 2020
  5.0
  Excellent service, Tim was able to answer all our questions and help us get some ideas as we begin our home search.

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