Sky at Chandler Airpark

Reviews

• JC

  Jacqueline Coleman

  Mar 15, 2026
  5.0
  I submitted a maintenance request today and it was immediately addressed. I truly appreciate the quick and professional service.
• AA

  Aly

  Mar 14, 2026
  5.0
  Very sweet and kind
• WT

  Wargak Tut

  Feb 19, 2026
  1.0
  I lived at Sky at Chandler Airpark for more than two years. While the community and apartment complex are amazing, the Management Group and leasing office are the biggest headache you will ever deal with. I could write a book’s worth of complaints, but I will say this: if anyone deserves their flowers, it’s Austin. He is the most competent person in the leasing office, so if you must work with anyone, I recommend him. Everyone else has been either incompetent, unwilling to help, or full of attitude. We were nothing but great residents. However, during the process of applying for a bigger apartment, they claimed my credit card payment for the application fee failed due to “insufficient funds.” They charged me an extra $50 and forced me to pay again with a cashier’s check (a huge inconvenience), even though I had plenty of funds. My bank statement proved the transaction went through, and I showed this to both the leasing office and management support. They cited “policy,” refused to look at the proof, and told me to dispute it with my bank. To this day, I haven’t received a refund for that $50. The issue was clearly a system error on their end, yet they refused to take accountability or make an exception. Fast forward to moving out: we terminated our lease early because a roommate moved out of state. We paid the agreed two months' rent and the prorated final water bill. Despite this, they sent an invoice for additional costs including another water bill, deep cleaning, full painting, and professional carpet cleaning ($200). ( (The walls at this apartment are so cheaply made.) The only valid charge was for damaged patio blinds and perhaps painting for mounted TVs area other than that everything else was normal wear and tear.The carpet cleaning charge was completely unnecessary; the carpet had only normal wear and tear. They sent “documentation” photos of a clean carpet in one room and a normal furniture imprint in another to justify charging us for 3 hours of cleaning and charging us for the professional carpet cleaning. When that was not needed. When we questioned the charges, the leasing office referred us to management support in San Antonio, TX. That number always goes to voicemail. They claim they will call back but never do. In fact, my roommates got responses to their online reviews before we ever received a call back. My girlfriend left 4 voicemails with no response. To make matters worse, they lie in their replies to bad reviews. For example, they replied claiming, 'Our Account Resolutions Department previously discussed these details with you via phone,' which never happened. I could go on about how unprofessional this experience has been. If you are looking at renting here, feel free to reach out to me for more details so you can avoid this nightmare.
• AB

  Alex Brookins

  Feb 13, 2026
  1.0
  Don’t make the mistake we made, we moved out they charged us a fee for cleaning for normal wear and tear when we asked for proof of what was damaged beyond repair we were ignored, the number they give you to call to dispute said charges never connects to a person and they never call back when leaving a voicemail you’re stuck with a charge that goes to collections if you don’t pay, the complex it’s self always has a broken exit gate which causes safety concerns and there’s constantly police being called to the complex, the place has dog poop and pee everywhere we had a dog pee pee in front of our door everyday and we reported it constantly but nothing was done, officer staff is rude and short worded overall avoid this place
• CP

  Crystal Pereira

  Feb 13, 2026
  1.0
  DO NOT MOVE HERE> SHADY LEASING OFFICE/ MANAGEMENT After moving out, we were hit with excessive charges that were unjustified. ($200 for "stained carpets" $180 3 hour cleaning fee $100+ paint) When we requested proof or itemized evidence to support these move-out charges, management refused to provide any pictures or documentation. There was no clear explanation, no photos, or evidence - just a bill. It felt completely unfair and lacking transparency. When we attempted to dispute the charges, we were directed to call a number supposedly based in San Antonio, Texas. However, the number never connects you to an actual representative. You are forced to leave a voicemail stating that someone will return your call within two business days — and in our case, no one ever did. Repeated attempts resulted in the same outcome: voicemail, promises, and no follow-up. It feels like a deliberate barrier put in place to avoid addressing tenant concerns. Unfortunately, this was not our first issue with this leasing office. Earlier in our application process, we were double-charged for application fees. When we brought it to their attention, they refused to issue a refund despite the clear duplicate charge. That situation alone should have been a warning sign. Overall, the lack of accountability, refusal to provide documentation, poor communication, and unresolved billing disputes have left us extremely dissatisfied. Renters deserve transparency and responsive management, especially when it comes to financial matters. Based on our experience, I would not recommend leasing here.