The Plaza Taos

Reviews

• RL

  Ryan Linton

  Dec 11, 2025
  5.0
  They have been amazing. The property stays beautiful. The staff is very attentive and carries pride in the complex. Newer community, not a ton of units.
• MM

  Mary

  Dec 1, 2025
  2.0
  I’m sharing my honest experience, as the complex doesn’t quite match the glowing reviews. Smoke-Free Facility Not Enforced: Despite being smoke-free, there are apartments that consistently smell of weed, and management does little to address it. Reckless Driving and Speeding: There’s a persistent issue with speeding within the complex. Even though I live in the southwest corner, I still notice reckless driving whenever I check my mailbox, creating safety concerns. Noise and Enforcement Issues: Loud music from neighbors (multiple apartments) during the day and night is a frequent problem, and despite multiple complaints, the office hasn’t effectively addressed it. Trash, Garbage, and General Cleanliness: The garbage bin is constantly overflowing, and neighbors keep their trash cans outside all day long, making the community look messy and poorly maintained. Also, there’s no landscapers ever to clean the property. It’s always extremely dusty. Maintenance and Cleanliness: Maintenance service is inconsistent and often unprofessional. Good staff members have been let go (Anthony, Dionne, Mike, Brian, Julio are no longer there), and the current maintenance supervisor is often unapproachable. Additionally, one of the managers who walks the property does not greet residents, which feels unwelcoming and adds to the overall negative experience. Safety and Cleanliness Concerns: The complex lacks proper security, and one of the gates is frequently broken. There’s also a pervasive issue with dog waste and poor cleanliness in the dog park, making it unpleasant. Overall Management: While the complex has potential, the management is lacking. They don’t consistently enforce rules or address tenant concerns, and once you move in, it feels like they no longer care. This is not the place you picture during the initial tour. In summary, this is not the five-star experience that some reviews suggest. I hope management takes these issues seriously moving forward.
• DC

  Delia Camargo

  Nov 17, 2025
  5.0
  I had an excellent experience with Assistant Manager Lizbeth. She was professional, kind, and patient, answering all of my questions thoroughly. Lizbeth is truly the best leasing manager I’ve ever encountered. Thank you, Lizbeth, for making my move so much less stressful.
• ET

  Elijah Trammell

  Nov 5, 2025
  5.0
  Jordon was quick and friendly. He fixed our concerns in no time flat!! Definitely make sure to ask for him
• NG

  Natalia Goulart

  Oct 31, 2025
  1.0
  I applied to rent an apartment here and canceled my application the very same day. It’s now been over 60 days, and I’m still waiting for my refund. Every email I send takes several days to get a reply, and when they do respond, they never provide clear or complete information — they just keep asking for “more time.” They also refuse to let me pick up the check in person, even though that would solve the issue quickly. This level of disorganization and lack of respect for customers is unacceptable. I would not recommend anyone to apply here, because it seems that any issue or request will be treated with the same neglect and lack of accountability