After years of collective experience working in mortgage banks throughout the region, the future founders of Bank of Little Rock Mortgage knew there had to be a better way. And in 1998, they created one with the launch of Bank of Little Rock Mortgage.
CEO Scott McElmurry and his core team members were passionate about creating a customer experience that was previously lacking in the mortgage industry. A human approach that could make a potentially nerve wracking situation into something that was actually enjoyable. An experience that was genuine and not forced. A transaction where Real People created Real Results.
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Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.