The Waters at Chenal Apartments

Reviews

• SB

  Stefanie Brooks

  Oct 6, 2025
  5.0
  I visited the community with my roommate this weekend. though they did not have the floor plan we were interested in available to show, marrisa the assistant went out of her way to show pictures of the unit , and took us around the community for a feel. PLEASE KNOW: we do not live here and can not attest to how living is here. The reason I’m leaving a review is because nowadays customer service is terrible. The service we received Saturday was great but We received an email today … 3 days later from Marrisa just to tell us how she enjoyed us and will invite us back to see the unit we’re really interested in. If for no other reason, Marrisa has sold us on the community because customer service is very important to us. I’m with the other reviewers that say TALK TO HER ONLY. We had a great experience.
• FH

  Fanandus Holly

  Oct 6, 2025
  4.0
  Ive lived in this community for 10 plus years! Marissa Kendrick in the leasing office is the best ! Shes always been professsional and helpful. She is the only reason i rated this place 4 stars frfr.
• BT

  Brian T

  Oct 3, 2025
  2.0
  I lived here for a year and in that time the square footage and view were great however maintenance issues and changes in upper management who were very dismissive and very unprofessional changed how I felt about this property. Renters BEWARE, cheaper rent means there is a reason. The AC leaked many times over the year I was there literal waterfall in the hall having to use beach towels in my hallway to absorb water. I had a guest have his car booted and I had to pay the fee with no assistance from management . Neighbors smoking weed (when residents sign a drug clause to their lease excluding even medical marijuana) and running food business out of their apartment with constant foot traffic into the late hours of the night. The only shining light was Marissa she helped me and addressed issues and helped me get of my lease and move. Also Jai’Kyera Was always so helpful and so kind and for both them I say a HUGE THANK YOU! The property manger and my property management company changed shortly after I moved in to Fogleman Properties and Brayonna and Paula (Property GM and Assistant GM) Paula called me “snarky” once we going to the office to voice concerns and has since left the property. Brayonna seemed that she was too good to speak to residents or help address their issues and was very dismissive. Although I have moved and I am living in a good environment now I decided to do a review of my experiences to possibly help management and future potential residents to have a clear picture of this property. The only reason why I rated them 2 stars is because of the above e players that helped me immensely and I thank them for that again.
• EM

  Emily McKinney

  Sep 30, 2025
  2.0
  Good apartments , HORRIBLE maintenance team . Told us things were fixed just for them to break a day later. Left us without AC in the summer heat because they lied to us about it being fixed , after putting in multiple requests . Now our microwave is broken & they haven't came back in going on 3 days . Don't recommend
• TW

  Tiffany W

  Sep 15, 2025
  1.0
  Do not attempt to rent from this place!!!! They are fraudulent, had us applying and paying the application fee for them to tell us they could not give us the apartment, accused us of providing fake paystubs, told them to call the job to verify and sent them the job acceptance letter (which according to their policy is all I need to rent plus the first check stub which was provided) and still nothing. Rude workers and refused to allow us to speak to a manager. Will be contacting the BBB.

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