Reward yourself with stylish living at The Waters at Chenal Apartments in Little Rock, Arkansas, near UAMS Medical Center. Our pet-friendly 1, 2 & 3 bedroom floor plans offer all the space and conveniences you deserve. Select residences showcase granite countertops, stainless-steel appliances and subway-tile backsplashes for a modern finish. Residents enjoy resort-style amenities including two sparkling pools with sundecks, a fully equipped fitness center, scenic walking trails around private lakes, grilling stations and a pet-friendly dog park. Minutes from The Promenade at Chenal, local dining and major employers, you’ll enjoy a prime location in Little Rock, in Rock Creek. This is living. This is home.
Marissa and Kyera received high praise for their exceptional customer service, with many customers highlighting their helpfulness and professionalism.
Maintenance Issues
Numerous reviews indicated significant dissatisfaction with the maintenance team, citing slow response times and unresolved issues.
Management Concerns
Several customers expressed frustration with management's lack of responsiveness and professionalism, particularly regarding communication and handling of complaints.
Safety and Security
There were multiple reports of safety concerns, including car break-ins and a general feeling of insecurity within the community.
Mixed Living Experience
While some residents enjoyed the community and amenities, others reported serious issues with cleanliness, maintenance, and overall living conditions.
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Amit Gujarati
2 days ago
5.0
Nice service
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Caligirl
2 days ago
1.0
Do not rent. 🚨 I stayed for years a friend of mine was shot 10 times and killed drove his car into the lake and died. No security no cameras, 11 people have been killed! Car break ins, cars being towed, maintenance coming into your apartment when you’re at work, homeless walking around, loud fighting, Pools are never available and work out room is not safe. Thank God I’m now a homeowner. Best of luck!! Google Chenal Lakes Shootings to get facts.
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Ursula Grzybacz
Dec 11, 2025
5.0
Loved it
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Stefanie Brooks
Oct 6, 2025
5.0
I visited the community with my roommate this weekend. though they did not have the floor plan we were interested in available to show, marrisa the assistant went out of her way to show pictures of the unit , and took us around the community for a feel. PLEASE KNOW: we do not live here and can not attest to how living is here. The reason I’m leaving a review is because nowadays customer service is terrible. The service we received Saturday was great but We received an email today … 3 days later from Marrisa just to tell us how she enjoyed us and will invite us back to see the unit we’re really interested in. If for no other reason, Marrisa has sold us on the community because customer service is very important to us. I’m with the other reviewers that say TALK TO HER ONLY. We had a great experience.
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Brian T
Oct 3, 2025
2.0
I lived here for a year and in that time the square footage and view were great however maintenance issues and changes in upper management who were very dismissive and very unprofessional changed how I felt about this property. Renters BEWARE, cheaper rent means there is a reason.
The AC leaked many times over the year I was there literal waterfall in the hall having to use beach towels in my hallway to absorb water. I had a guest have his car booted and I had to pay the fee with no assistance from management . Neighbors smoking weed (when residents sign a drug clause to their lease excluding even medical marijuana) and running food business out of their apartment with constant foot traffic into the late hours of the night.
The only shining light was Marissa she helped me and addressed issues and helped me get of my lease and move. Also Jai’Kyera Was always so helpful and so kind and for both them I say a HUGE THANK YOU! The property manger and my property management company changed shortly after I moved in to Fogleman Properties and Brayonna and Paula (Property GM and Assistant GM) Paula called me “snarky” once we going to the office to voice concerns and has since left the property. Brayonna seemed that she was too good to speak to residents or help address their issues and was very dismissive.
Although I have moved and I am living in a good environment now I decided to do a review of my experiences to possibly help management and future potential residents to have a clear picture of this property. The only reason why I rated them 2 stars is because of the above e players that helped me immensely and I thank them for that again.
Frequently Asked Questions About The Waters at Chenal Apartments
What types of apartments are available at The Waters at Chenal Apartments?
The Waters at Chenal Apartments offers pet-friendly 1, 2, and 3 bedroom floor plans with modern finishes such as granite countertops and stainless-steel appliances.
What amenities can residents enjoy at The Waters at Chenal Apartments?
Residents enjoy resort-style amenities including two pools with sundecks, a fully equipped fitness center, walking trails around private lakes, grilling stations, and a dog park.
Where is The Waters at Chenal Apartments located?
They are located at 13500 Chenal Parkway, Little Rock, AR 72211, USA, near UAMS Medical Center and The Promenade at Chenal.
What are the leasing office hours for The Waters at Chenal Apartments?
The leasing office is open Monday to Friday from 9:30 AM to 5:30 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Is The Waters at Chenal Apartments pet-friendly?
Yes, The Waters at Chenal Apartments are pet-friendly and include a dog park for residents' pets.
What nearby shopping options are available near The Waters at Chenal Apartments?
Nearby shopping includes Neru LLC, a fashion and clothing store, and The Promenade at Chenal for local dining and retail experiences.
Are there outdoor recreational activities near The Waters at Chenal Apartments?
Yes, residents can enjoy the Rock Creek Trail, which offers hiking and park experiences nearby.
How can the nearby Rock Creek Trail enhance a resident's lifestyle at The Waters at Chenal?
The Rock Creek Trail offers scenic hiking and outdoor activities, perfect for fitness and relaxation close to home.
What local services are accessible near The Waters at Chenal Apartments?
Nearby professional services include Glidden Professional Paint Center and Doremus Landscape & Sprinkler LLC for various home and event needs.
Is The Waters at Chenal Apartments conveniently located near gyms or fitness centers?
Yes, nearby fitness options include Wellness Revolution Crossfit and REFIT Little Rock for residents seeking active lifestyles.