Pointe at Bentonville

Reviews

• WW

  wts4dinner

  Mar 29, 2026
  5.0
  Nice apartment complex, be careful about your apartment number and street name, mail gets delivered to the wrong address.
• ZA

  Ziad Astor

  Mar 26, 2026
  5.0
  I’ve lived at Pointe for 5 years, and since Venterra took over, the difference has been clear. Maintenance is prompt and reliable, and the team shows genuine care for residents. It’s reflected in the details and it makes this a place I’d confidently recommend to anyone looking for a well-managed, welcoming community.
• FP

  Fenix Pool

  Jan 29, 2026
  2.0
  We have lived at The Pointe for the past year. While the unit finishes are decent, many of the appliances are dated and unreliable. The dishwasher rarely cleans dishes properly, the garbage disposal sounds like it’s falling apart even after being repaired, and the dryer exhaust has repeatedly come loose. Maintenance has been a consistent frustration. Requests are often not completed in a timely manner, and communication is lacking. My husband works nights, and I clearly noted in multiple work orders that maintenance should visit after 2pm. Despite this, they routinely came early in the morning, banging on the door and ignoring the access notes. On one occasion, my husband walked into the living room in his boxers to find a member of the maintenance team already inside our apartment. We also had a snake inside our patio water closet, which went unaddressed for over three weeks. Additionally, there were issues with the door sweep that caused our electric bills to be extremely high. The replacement was an adhesive door sweep that drags badly, making the door difficult to open, and you can still see daylight through the seal on the other side. Sound insulation between units is practically nonexistent. I can hear my upstairs neighbor using the bathroom daily. The office is also extremely difficult to reach, phone calls often go unanswered. During periods of bad weather, the property is not properly serviced, which creates additional safety and accessibility concerns. The gated access is unreliable and frequently does not work. I was supposed to have remote gate access and was told it would function after a system update, but it never did. Overall, for the price, I would not recommend living here. They wanted to increase our rent amount by over $200 at time of renewal. We are renting a 4 bed 2 bath brand new home for only $100 more than our one bed apartment here.
• VK

  vivek kumar

  Jan 19, 2026
  2.0
  I’ve lived here for a while and overall the apartments themselves are fine, but there’s a serious issue with how the buildings are addressed. Multiple buildings share the exact same street address, which constantly confuses delivery drivers. Amazon and other packages are regularly dropped at the wrong building, and I’ve lost close to 10 packages because of this. This isn’t a one-off problem – it’s a design issue. Management really needs to fix the addressing/signage so that each building is clearly unique (or work with carriers to correct the maps), instead of having several buildings with the same address. Until that’s resolved, residents will keep dealing with missing packages and the frustration that comes with it.
• KP

  Karthik Peddu

  Nov 10, 2025
  5.0
  Located at the center of the city and easy access to walmart, restaurants and other grocery places.

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