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The Abbey at Riverchase

3.7
(134 reviews)

Business Details

3708 Lodge Dr, Hoover, AL
35216, United States
(205) 208-0323
https://www.abbeyresidential.com/apartments/al/hoover/riverchase

About

Apartment Building
Welcome to The Abbey at Riverchase, a beautiful and secluded���one, two, and three bedroom apartment���community in Hoover, Alabama. At The Abbey at Riverchase, just step out your door to experience all our community has to offer. You���ll feel at home relaxing on the sundeck by one of our two swimming pools or fitting in a workout in our state-of-the art fitness center. Enjoy some time kicking back in our resident clubhouse, or catch up on emails in our business center. Just minutes from the Riverchase Galleria, The Abbey at Riverchase offers shopping and dining at your fingertips. Come explore our community today.

Location

The Abbey at Riverchase
3708 Lodge Dr, Hoover, AL
35216, United States

Hours

Reviews

3.7
134 reviews
5 stars
79
4 stars
10
3 stars
4
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The management and maintenance teams received high praise for their professionalism, responsiveness, and friendliness, with specific mentions of staff members like Jasmine and Amy.

Maintenance Issues

While many tenants appreciated the quick response to maintenance requests, several reviews highlighted serious plumbing issues, including sewage backups and pest infestations.

Apartment Condition

Numerous reviews pointed out that the apartments are dated and not well-maintained, with complaints about cleanliness, pest problems, and poor insulation.

Community Atmosphere

Many residents enjoyed the sense of community, noting good neighbors and a safe environment, although some expressed concerns about noise from other tenants.

Value for Money

Several reviews indicated that the rent is high compared to the quality of the apartments, with some residents feeling that they could find better options elsewhere.
  • DD
    Domanieke Davis
    4 days ago
    5.0
    I would have to say this was best experience for my first apartment. Ms LaDena and the other staff was on point the whole process. The Apartment is everything and more. Maintenance comes right away and fixes the issue in a timely manner. Nice and quiet neighborhood. Enjoying my time out here!
  • ES
    Elizabeth Scruggs
    Oct 28, 2025
    5.0
    The staff is really sweet and understanding. Moving in was a quick and easy process. The maintenance team is always ready and available to fix anything the same day you ask or the next morning for sure. It’s a great place to stay 🥰
  • AQ
    Ahmed Gailan Qasem
    Oct 14, 2025
    1.0
    Be very careful before renting here. This apartment complex is terrible, and the property manager is rude. The apartment was dirty when I moved in, and it’s still full of ants, cockroaches, and geckos. Even after complaining multiple times, nothing has been done to fix it. They simply don’t care. The water bill is also outrageous — around $200 every month — and sometimes the water is shut off without any notice. When you ask why or when it will be restored, the manager doesn’t respond or help at all. Overall, this place is poorly managed, unclean, and not worth the money or frustration. I strongly recommend avoiding it.
  • KA
    khulood alsakkaf
    Oct 14, 2025
    1.0
    The worst ever Complex. They cut tap water without informing us, old and unclean apartments, lots of insects and reptile 🦎 🤮. And if you request to break the lease and leave, they will make you pay two months rent , NOT FAIR, so don’t stuck in their trap. Find another place, please.
  • TT
    Toya T
    Sep 9, 2025
    1.0
    Complex has declined drastically in the last year and is not worth the price. I came home to contractors that were there to replace molded flooring, relaxing on my sofa. When I walked in they didn’t get up but continued to sit. The Abbey blamed it on the contractors although they were hired by the Abbey and let into my house with no supervision. Work orders aren’t fully fixed but bandaged until it appears again. Since moving into this unit I’ve dealt with mold multiple times, a broken AC, a leak in my closet, a leak in my kitchen 2 times, and a leak in the hall. People walk around without their dogs on a leash and the grass is full off animal droppings. The breezeway is maybe pressure washed once a year and is filthy. The amenities are a joke although you must pay for them. The area for trash is unkept. I could go on for days.

Brand Certified Facts from The Abbey at Riverchase

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Certified February 22, 2026Yext Knowledge Graph
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