Ridge Crossings Apartments

3.5
480 reviews

About

Apartment Building
Welcome to Ridge Crossings Apartments, located in the heart of Hoover, AL, just southwest of downtown Birmingham. Our pet-friendly apartment community offers an ideal living experience with a variety of top-tier amenities and thoughtful features. Enjoy spacious floor plans with hardwood-style floors, tennis courts, and a racquetball court. Relax by one of our sparkling pools or take a stroll along our scenic nature trails. With a prime location near shopping, dining, and entertainment, you'll have everything you need both at home and nearby. Discover more about Ridge Crossings Apartments and schedule your tour today!

Location

Ridge Crossings Apartments
100 Tree Crossing Pkwy, Hoover, AL
35244, United States

Hours

Reviews

3.5
480 reviews
5 stars
239
4 stars
47
3 stars
29
2 stars
39
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Sadena and Angela, for their friendliness and responsiveness.

Maintenance Issues

There are numerous complaints about slow maintenance responses and unresolved issues, particularly with air conditioning and plumbing.

High Utility Bills

Residents frequently reported excessively high water and sewer bills, often exceeding $200 monthly, with a lack of transparency in billing practices.

Amenities Condition

Several reviews mentioned that amenities such as the gym and pools are poorly maintained or frequently out of service.

Management Concerns

There are significant concerns regarding management's responsiveness and handling of resident complaints, with many feeling ignored or dismissed.
  • QO
    Quentinette Odom
    5 days ago
    5.0
    I went on a tour last week and the staff was very informative and helpful. Malise even followed up yesterday because apartment shopping is stressful in itself.
  • HZ
    Hannah Zark
    6 days ago
    5.0
    MaLise was extremely helpful while I was apartment shopping. She provided clear, detailed information about the apartment complex, amenities, and pricing, which made the whole process so much easier. She was patient, knowledgeable, and upfront about everything I needed to know. I really appreciated her guidance and would definitely recommend working with her!
  • DL
    Darnell Lucas
    Oct 14, 2025
    1.0
    How long is it going to take for my maintenance to get done? I see maintenance guys do other things and I feel like they avoiding my request and that’s not right
  • DB
    Dee Bentley
    Oct 11, 2025
    5.0
    My daughter lives at Tree Crossing apartments and we couldn’t be happier with the experience. The community is always clean and well-maintained, and the grounds feel safe and welcoming, Sadena, the apt manager is so friendly, professional, and quick to respond to any questions or maintenance requests, which gives me peace of mind as a parent. The location is convenient, with everything she needs close by, and the amenities make it feel like home. Overall, It’s been a great experience, and I’m grateful she found such a great place to live. It’s a quiet community and I Highly recommend!
  • JW
    Jennifer Wells
    Oct 10, 2025
    5.0
    I just moved in and I absolutely love it! The staff has been very prompt, friendly, and professional in any matters that have come up. I’ve felt very welcomed and appreciated. I highly recommend Ridge Crossings if you’re just starting out or simply prefer apartment living over buying a home. It’s an awesome place to call home!

Frequently Asked Questions About Ridge Crossings Apartments

Where is Ridge Crossings Apartments located?

Ridge Crossings Apartments is located at 100 Tree Crossing Pkwy, Hoover, AL 35244, US.

What are the office hours for leasing at Ridge Crossings Apartments?

The leasing office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.