Ridge Crossings Apartments

3.5
487 reviews

About

Apartment Building
Welcome to Ridge Crossings Apartments, located in the heart of Hoover, AL, just southwest of downtown Birmingham. Our pet-friendly apartment community offers an ideal living experience with a variety of top-tier amenities and thoughtful features. Enjoy spacious floor plans with hardwood-style floors, tennis courts, and a racquetball court. Relax by one of our sparkling pools or take a stroll along our scenic nature trails. With a prime location near shopping, dining, and entertainment, you'll have everything you need both at home and nearby. Discover more about Ridge Crossings Apartments and schedule your tour today!

Location

Ridge Crossings Apartments
100 Tree Crossing Pkwy, Hoover, AL
35244, United States

Hours

Reviews

3.5
487 reviews
5 stars
243
4 stars
47
3 stars
29
2 stars
40
1 star
128

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported poor management practices, including lack of communication and responsiveness to maintenance requests.

High Utility Bills

Many residents expressed frustration over excessively high water and sewer bills, often exceeding reasonable amounts without clear explanations.

Staff Praise

Several reviews highlighted the helpfulness and friendliness of staff members, particularly Sadena and Angela, who provided excellent customer service.

Maintenance Concerns

There were numerous complaints about slow maintenance responses and unresolved issues, particularly regarding air conditioning and general upkeep.

Amenities Condition

Residents noted that many advertised amenities were either not available or poorly maintained, leading to dissatisfaction.
  • LK
    Loretta Keplar
    Dec 23, 2025
    5.0
    Angela Jerald was amazing and helped with everything.
  • TT
    The_ReadingCorner2
    Dec 20, 2025
    5.0
    Just left from touring a 1b/1b with Malise! She was super sweet and friendly, showed me one of the best renovated units I’ve ever seen, lol 😆 now I want it!! We shall see huh
  • CC
    Cheryl
    Dec 17, 2025
    5.0
    All of the staff are so responsive and really care about the property and the tenants. Malise, Angela, Aisha, Satena, Lisa and Kevin are always available for help!
  • JP
    Joe Perry
    Dec 6, 2025
    5.0
    I lived here back in 1996-2001. Lived at 4464 at the very top of the hill when they had just been built. This place was amazing back then and haven't been back there in a long long time. Looking st these photos brought back a lot of memories that I will cherish forever.
  • HL
    Halie Lindsey
    Dec 6, 2025
    2.0
    Renters beware. Great community environment but horrible management practices. Yes water and sewer bills are higher due to Jefferson County sewer but how they calculate the water and sewer is ridiculous. It’s based on occupants and apartment square footage instead of what you ACTUALLY use. As one person in a one bedroom, one bathroom 800 sq ft apartment I was paying anywhere from 150-200 a month for JUST water and sewer. Moved to a different complex to a 2 bed 2 bath apartment in the area and that amount has dropped to combined $60 a month. Not to mention when you go to move out they won’t prorate your rent adequately if your lease ends mid month and won’t respond to emails or calls about your rent being wrong. Asset Living bought the complex in January of 2025 prior to that communication was incredibly easy.

Frequently Asked Questions About Ridge Crossings Apartments

Where is Ridge Crossings Apartments located?

Ridge Crossings Apartments is located at 100 Tree Crossing Pkwy, Hoover, AL 35244, US.

What are the office hours for leasing at Ridge Crossings Apartments?

The leasing office is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.