Maintenance Issues
Numerous reviews highlighted ongoing maintenance problems, including pest infestations, slow response times, and unresolved repair requests.
Staff Performance
While some staff members received praise for their helpfulness and professionalism, others were criticized for being rude or dismissive.
Cleanliness and Amenities
Several customers reported issues with cleanliness, particularly regarding pest control and trash management, despite the property being described as beautiful and well-maintained.
Rent and Value
Many residents expressed dissatisfaction with rising rent prices and high utility bills, questioning the overall value for the cost of living in the apartments.