Brand Certified
Progress Residential
4.6(234 reviews)
Certified by Progress Residential • Feb 22, 2026
Business Details
2100 Riverchase Center, Birmingham, AL
35244, United States
Certified by Progress Residential • Feb 22, 2026
(205) 583-2497
Certified by Progress Residential • Feb 22, 2026
https://rentprogress.com/homes-for-rent/market-birmingham-al?cid=biz_lead_demand_birmingham_na_organic-media_yext_07082025
Certified by Progress Residential • Feb 22, 2026
About
Certified by Progress Residential • Feb 22, 2026
Property Management CompanyHousing Rental
We are Progress Residential. Recognized as one of the largest providers of high-quality, single family rental homes in the Birmingham area. We’ve modernized the industry, making it easy for you to find, lease and love your perfect home. Our online experience allows you to find your home, experience an in-person self-showing, apply, sign and get ready to move all from your phone! If you're looking for a not so typical rental home experience, you've come to the right place.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Certified by Progress Residential • Feb 22, 2026
Hours
Certified by Progress Residential • Feb 22, 2026
Reviews
4.6
234 reviews
5 stars
206
4 stars
4
3 stars0
2 stars0
1 star
24
What are people saying?
AI-generated from recent customer reviews
Maintenance Quality
Customers consistently praised the maintenance staff, particularly Mr. Rick and Michael, for their professionalism, efficiency, and friendly demeanor.
Customer Service
While many reviews highlighted excellent customer service from specific staff members like Alexis and Payton, there were significant complaints about poor communication and responsiveness from the company as a whole.
Tenant Experience
Several reviews expressed dissatisfaction with hidden fees, poor handling of move-out processes, and overall treatment of tenants, indicating a need for improvement in tenant relations.
Repair Timeliness
Many customers appreciated the promptness of maintenance visits, with technicians often arriving on time and resolving issues quickly.
- KHKatie HerronFeb 16, 20265.0Mr. Ronald has done an amazing job repairing our home when we needed it. He quickly responded to some plumbing emergencies we had, and made sure we were taken care of. The ease we had with communicating with him, and the attention to detail he gave made a stressful situation so much better!
- KLKevin LionheartFeb 6, 20261.0RUN AWAY! Their reply to this is a lie. Avoid this property management company. No power or heat for days in January. Rental is infested with roaches, many water leaks, electrical issues, and dirty. The phone system menu is terrible. The online portal requests are often ignored. When you speak to a human 85% chance they will not do their job. Maintenance requests require calling daily for follow-up to get any actions performed. Some maintenance requests require 5 or 6 visits to fix. Overall a part time job to survive, and a truly terrible experience. Whoever is replying to these reviews is MUCH more responsive than any other Progress employee. The replies to these reviews are the ONLY replies you get from Progress. UPDATE 1/5/25: Continually maintenance issues. All progress techs complain about working for progress. Techs try the most to fix but get no approvals. Once they leave ticket is closed regardless of solution. Do NOT do AUTPOPAY, double charges are very common. I keep a spreadsheet to track their mistakes. Update 3/6/25: Excellent maintenence tech fixes a 10month old issue, I've requested be fixed twice before. He then gives me a QR code w how to leave HIM 5 stars.... but the code brings me to THIS review, not for him but for all of progress. The endless tricks and dishonesty is disgusting. If you run w progress best be on your toes ALWAYS...
- DGDavid GuhlJan 24, 20265.0Ronnie came by on a Saturday when our heat went out and fixed it in a matter of minutes. Very personable and knowledgeable.
- ECEddie ColeJan 22, 20265.0Micheal from progress residential Birmingham is the best technician out make sure he gets everything done in a timely manner and double check everything highly recommend this guy for any job needed for your housing needs thank you progress residential !!!!
- RFRaymeka FrazierJan 15, 20265.0Mr.Rick was amazing on helping with my issue. His customer service was great and He knew exactly what was going on with the pipes and what was causing a back-flow Thank you for everything Mr.Rick and helping with my issue.
Frequently Asked Questions About Progress Residential
What type of rental homes does Progress Residential offer in Birmingham?
Progress Residential offers high-quality, single family rental homes including 3 to 6 bedroom homes, pet-friendly rentals, and smart home rentals in Birmingham.
How can I find and lease a home with Progress Residential?
You can find, lease, and move into your home entirely online through their platform, including self-showings, applications, and signing documents all via your phone.
What are the office hours for Progress Residential in Birmingham?
Their office is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on weekends and major holidays like Thanksgiving and Christmas.
Does Progress Residential require appointments for visiting their office?
Yes, appointments are required when visiting Progress Residential's office in Birmingham.
Where is Progress Residential's office located in Birmingham?
Their office is located at 2100 Riverchase Center, Suite 316, Birmingham, AL 35244.
What types of property management services does Progress Residential provide?
They provide rental property management, rent collection, rent assistance, rental home leasing, and real estate rental services.
Which nearby places can I visit after viewing rental homes with Progress Residential?
After viewing homes, you can visit nearby places like Izzy's Delicatessen for a sandwich or La Quinta Inn & Suites Birmingham Hoover if you need accommodation.
Are there health-related services near Progress Residential's office?
Yes, nearby health services include CenterWell Home Health, Soleo Health pharmacies, Amber Specialty Pharmacy, and Walgreens Infusion Services.
How can nearby businesses like New South Research or WideOrbit Inc. help potential renters?
These nearby corporate offices may offer professional services and employment opportunities that could be relevant to renters considering the area.
Where can I find Progress Residential online and on social media?
You can visit their website at rentprogress.com, find them on Facebook at facebook.com/progressresidential, Instagram @progressresidential, LinkedIn, and YouTube at http://www.youtube.com/@Progress_Residential.
Brand Certified Facts from Progress Residential
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