Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Cheryl, Hannah, and Trey.
Maintenance Issues
Numerous reviews mentioned ongoing maintenance problems, including slow response times and unresolved issues, leading to frustration among residents.
Community Environment
While some residents enjoyed the community atmosphere and cleanliness, others reported issues with safety, such as car break-ins and trash accumulation.
Management Concerns
Several reviews expressed dissatisfaction with management's responsiveness and effectiveness, particularly regarding communication and handling of maintenance requests.
Mixed Experiences
Overall, experiences varied widely, with some residents having positive interactions while others faced significant challenges during their stay.