Business Details
About
Property Management CompanyReal Estate ServicesVacation Rental
Nova Property Management offers reliable residential property management in Chugiak, AK. Our experienced property management team handles rent collection, lease management, move-in/move-out inspections, and maintenance calls 24/7. We also provide detailed accounting and budgeting to keep your investments running smoothly. Whether you own a single rental or a portfolio of properties, we ensure efficient, responsive service. Serving Chugiak, AK, with professionalism and care. Contact Nova Property Management today to streamline your rental operations and protect your property value.
Location
Hours
Reviews
3.8
301 reviews
5 stars
195
4 stars
18
3 stars3
2 stars
12
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews praised staff members, particularly Sally and Ally, for their helpfulness and professionalism, while others criticized the overall communication and responsiveness of the management.
Property Management
Numerous complaints highlighted poor property management, including unaddressed maintenance issues, unsanitary conditions, and lack of follow-up on tenant concerns.
Tenant Experience
Mixed feedback from tenants, with some expressing satisfaction with their living conditions and others describing their experiences as negative, citing issues like unfair charges and unsafe environments.
Professionalism
While some staff were noted for their professionalism and kindness, others were described as unprofessional and neglectful in handling tenant issues.
Overall Reputation
The business has a divided reputation, with some tenants recommending it for its friendly staff and quick service, while others label it as a 'slumlord' and advise potential renters to look elsewhere.
- ASAleigh SchockerJul 29, 20251.0Not a tenant but a neighbor to one of their properties at E 73rd Ave in Anchorage. Don’t call complaining about tenants or neighbors hoping for issues to be resolved because nothing will be done about it. After calling and emailing about trash left outside FOR A MONTH by a tenant that has moved out, they claimed that someone would be out to take care of it. It’s still there and now has become an even bigger problem than it was the first time I contacted them. Take care of your properties and actually listen to complaints. Nothing but negative things to say about this company. If you’re a possible tenant, just go look somewhere else.
- BHBernie HenrieJul 26, 20251.0I felt bad for the person that rented from them. He was given the wrong key for entry to his rental and it was in a very rough area of town.
- AHAudra HarrisJun 7, 20251.0Worst in Anchorage!!! DO NOT sign ANY lease with them!!
- UTUpuialotolau TuaiaigaDec 7, 20235.0I just wanted to give a shout out to the Nova property people. From the girls in the front desk they are so helpful to be honest one of the best manners I have ever encountered for the property managers they have always communicated with everything that we needed life is so hard but they always do the best way for both the tenants and the landlords they will work out options every time and I would like to say thank you so so much for all you have done for me and my family I appreciate the communication
Frequently Asked Questions About Nova Property Management
What services does Nova Property Management offer?
Nova Property Management provides residential property management services, including rent collection, lease management, move-in/move-out inspections, maintenance calls 24/7, and detailed accounting and budgeting.
Which areas does Nova Property Management serve?
They serve the areas of Anchorage, Eagle River, and Chugiak in Alaska.
What are the office hours of Nova Property Management?
Their office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Nova Property Management?
You can contact them by phone at +1 907-522-1332 or via email at brent@novapm.net.
What payment options are accepted at Nova Property Management?
They accept payments by check, Discover, MasterCard, and Visa.
Where is Nova Property Management located?
Their office is located at 8340 Rainy Place, Anchorage, AK 99518, USA.
Is Nova Property Management experienced in property management?
Yes, Nova Property Management has been established since 1980, offering over four decades of property management experience.
Are there any convenient nearby stores for property owners visiting Nova Property Management?
Yes, nearby stores include Mattress Firm Diamond for home furnishings and Mermaid Imports & Designs for gifts and jewelry, both useful for homeowners or tenants.
What fitness facilities are near Nova Property Management?
Nearby fitness options include Her Fusion Fitness and Uptown Athletic, ideal for clients who want to stay active before or after their visit.
Are there dining options close to Nova Property Management?
Yes, Pho Dimond offers Vietnamese and Asian cuisine nearby, and Baskin-Robbins serves ice cream, providing diverse food options around the area.