Many customers reported poor communication from property managers, with numerous complaints about unreturned calls and emails.
Responsive Staff
Several reviews highlighted specific staff members, like Lyn and Nilda, as being prompt and helpful in addressing tenant concerns.
Professionalism
While some staff were praised for their professionalism, others were criticized for being unprofessional and unresponsive.
Maintenance Delays
Numerous customers expressed frustration over delays in maintenance and repairs, with some issues remaining unresolved for extended periods.
Customer Service
Overall, customer service was a significant concern, with many reviews indicating a lack of support and accountability from the management team.
DM
Dayna Montpetit
4 days ago
5.0
I am a current landlord where Lyn Moralida has been FANTASTIC and super accommodating over the last few months. Her response time is almost immediate and is always there to help solve any question I may have. Thanks Lyn!
SP
Shannon Parr
Nov 13, 2025
5.0
Lyn Moralida really took the time to help us with an ongoing key fob issue — she was persistent, patient, and kind, and offered us clear, helpful communication. It was a stressful situation for us and she was a huge help, and persisted in helping us until the issue was fully resolved. Thank you, Lyn!!
MB
Miranda Bawol
Nov 7, 2025
1.0
Completely negligent property management. A leak in our unit has dragged on for months with zero accountability, constant excuses, and a complete lack of communication. Mold, damage, and stress — all ignored. This company should not be managing residential properties. Extremely disappointing.
CC
ChicaB
Nov 4, 2025
5.0
While reading reviews I see how most of the low rating is by owners or renters upset at the management company for doing their job: sanctioning residents for not following bylaws. Management does not decide sanctions, they follow direction from the Board. Here are 2 solutions: Follow bylaws or get involved with the Board if you think you can do a better job.
C-Era has done an amazing job!
SS
Sarita Singh
Oct 22, 2025
1.0
UPDATE: The elevator has been broken since the 2013 flood so all the temporary fixes have failed. What management still fails to understand is there is virtually no communication from the property manager... none even in emergencies. Tracy doesn't reply to any of the residents emails, doesn't show up to appointments. There is very LITTLE TO NO COMMUNICATION FROM THE PROPERTY MANAGER.
Absolute terrible, all the one stars are correct. I live in a condo building managed by Associa...never reply to emails, never understand what an Emergency is. Tracy Schuhart doesn't update anyone, COMMUNICATION is non existent, never replies to emails then lies about it. Our latest thing in our building was our both elevators are down, 2nd one went by probably an electrical fire...after it was dysfunctional. Took her 5 days to acknowledge she knew it was a problem. They don't show up when they schedule their own appointments. Super dysfunctional staff...namely Tracy Schuhart.
Frequently Asked Questions About C-Era Property Management & Realty
What services does C-Era Property Management & Realty provide?
C-Era Property Management & Realty is a community association and property management company offering property management and realty services in Alberta, Canada.
Where is C-Era Property Management & Realty located?
The company is located at 6010 12 Street Southeast, Suite B, Calgary, Alberta, T2H 2X2, Canada.
What are the business hours of C-Era Property Management & Realty?
They are open Monday to Friday from 8:30 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I contact C-Era Property Management & Realty?
You can contact them by phone at +1 403-266-0240 or email at customerservice@associaonline.com.
Does C-Era Property Management & Realty have an online presence?
Yes, they have a website at https://associaonline.com/locations/c-era-property-management-realty and a Facebook page named "C-ERA Property Management and Realty" based in Calgary, AB.
Which nearby property management companies are close to C-Era Property Management & Realty?
Nearby property management companies include Montgomery Ross & Associates and Larlyn Property Management Ltd., which might offer additional real estate and property services in the area.
Are there any mortgage brokers near C-Era Property Management & Realty?
Yes, Rock Solid Mortgages, The Jan Advantage, Jacqui Edwards, Canquest Mortgage, and Curtis Arnold - Family Mortgage Guy are nearby mortgage brokers who can assist with financing needs.
What religious places are near C-Era Property Management & Realty?
The Father's House and CLSF Emmanuel Calgary are nearby churches where locals can attend services or community events before or after visiting C-Era.
What other services are available near C-Era Property Management & Realty for property maintenance and construction?
Nearby services include Pure Restoration Inc for home cleaning and restoration, Pure Residential Inc for building, and Hawthorn Interiors Ltd for interior design and carpets.
How can nearby storage and business service providers help customers of C-Era Property Management & Realty?
Sentinel Storage offers self-storage and packing supplies, while Safeguard Business Systems provides marketing and professional services, useful for clients managing or improving their properties.