Many customers reported poor communication from property managers, including unreturned calls and emails, leading to frustration and unresolved issues.
Service Quality
There are significant complaints about the overall quality of service, with many customers feeling neglected and dissatisfied with the management's responsiveness and accountability.
Positive Experiences with Staff
Some customers highlighted positive interactions with specific staff members, particularly Lyn Moralida and Da'Linda Ramcharan, praising their professionalism and prompt assistance.
Management Practices
Several reviews criticized the management company's practices, including perceived unfair penalties and a lack of support for residents, contributing to a negative overall perception.
AM
Alisha Musa
Dec 12, 2025
1.0
TERRIBLE. Wish I could give zero stars. Thankfully my Condo board is ending their contract this year and we will have a new management company.
It’s been 2 weeks since I reached out, the property manager who also happens to be the VP of Operations hasn’t responded. I hope any condo board considering their services reads the reviews.
I’m not sure what plumbing issue you are referring to. My issue is with my outside outlet. I emailed and left several voicemails without a response. After 2 weeks I was finally able to connect with someone saying an electrician would be dispatched. It has been over a week and I have not heard from anyone other than you responding to the review and not knowing what the issue is.
JH
Jade Harrison
Dec 8, 2025
1.0
Do not buy a condo managed by this company, No one at the call centre can help, they can only submit tickets for call back. Your tickets will be closed with no call back and marked as completed. You call back and all that can be done is submitting a new ticket that you have to wait another 48-72 hours for a response. This company is not here to help. At this point I have to complain publicly on google in hopes the CEO takes notice and my issue might possibly get resolved. I will be discussing with my board and during our next AGM finding a new property management company. I honestly regret buying my condo because of C-Era and feel like my property is being devalued because of them.
JM
Julie McDonald
Dec 5, 2025
3.0
Were not helpful when trying to get a problem resident removed until she flooded her apartment and the one below it. Moving notices were almost non-existent and when it came to moving out, extra charges have been added on to my move. I would call it a bit of a gong show and definitely out for the money grab.
GJ
Glenn Jefferies
Dec 4, 2025
1.0
1 Star — Would give zero if I could
C-ERA Property Management has been extremely disappointing to deal with, especially when trying to sell my home. Sellers are required to provide important documents to realtors in a timely manner, yet C-ERA offered absolutely no support.
The “Town Square” app they provide is full of outdated documents, and most of them are locked anyway. Every time I submit a request through the app, I get a notification saying the request was closed with no explanation. Completely useless.
Trying to speak to a real person is impossible. Calling C-ERA only leads to recordings that go nowhere, or I get routed to U.S. numbers that can’t help with Canadian properties. Emails to the property manager have gone unanswered, and none of the contact numbers provided lead to anyone who can help.
For the amount of money they charge in fees, the level of service is far below acceptable. Good luck if you choose to deal with them — you’ll need it.
MM
Mara
Nov 24, 2025
5.0
I live at a property managed by C-Era Property Management & Realty. The communication I have experienced with the management team has been amazing! They are truly helpful, it’s been a comfortable experience. I have been communicating with people who are personable, respectful, and incredible with organization. Their guidance is top notch, I am extremely happy with the experience of living in a building managed by this company!!
Frequently Asked Questions About C-Era Property Management & Realty
What services does C-Era Property Management & Realty provide?
C-Era Property Management & Realty is a community association and property management company offering property management and realty services in Alberta, Canada.
Where is C-Era Property Management & Realty located?
The company is located at 6010 12 Street Southeast, Suite B, Calgary, Alberta, T2H 2X2, Canada.
What are the business hours of C-Era Property Management & Realty?
They are open Monday to Friday from 8:30 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I contact C-Era Property Management & Realty?
You can contact them by phone at +1 403-266-0240 or email at customerservice@associaonline.com.
Does C-Era Property Management & Realty have an online presence?
Yes, they have a website at https://associaonline.com/locations/c-era-property-management-realty and a Facebook page named "C-ERA Property Management and Realty" based in Calgary, AB.
Which nearby property management companies are close to C-Era Property Management & Realty?
Nearby property management companies include Montgomery Ross & Associates and Larlyn Property Management Ltd., which might offer additional real estate and property services in the area.
Are there any mortgage brokers near C-Era Property Management & Realty?
Yes, Rock Solid Mortgages, The Jan Advantage, Jacqui Edwards, Canquest Mortgage, and Curtis Arnold - Family Mortgage Guy are nearby mortgage brokers who can assist with financing needs.
What religious places are near C-Era Property Management & Realty?
The Father's House and CLSF Emmanuel Calgary are nearby churches where locals can attend services or community events before or after visiting C-Era.
What other services are available near C-Era Property Management & Realty for property maintenance and construction?
Nearby services include Pure Restoration Inc for home cleaning and restoration, Pure Residential Inc for building, and Hawthorn Interiors Ltd for interior design and carpets.
How can nearby storage and business service providers help customers of C-Era Property Management & Realty?
Sentinel Storage offers self-storage and packing supplies, while Safeguard Business Systems provides marketing and professional services, useful for clients managing or improving their properties.