Petco

4.0
1381 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Cheyenne Pet Store located at 1782 Dell Range Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1782 Dell Range Blvd, Cheyenne, WY
82009, United States

Hours

Reviews

4.0
1,374 reviews
5 stars
696
4 stars
345
3 stars
143
2 stars
62
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the helpfulness and friendliness of staff like Josh and Jathaniel, others reported long wait times and unresponsive employees.

Cleanliness

Multiple reviews highlighted issues with store cleanliness, including dirty fish tanks, unpleasant odors, and unsanitary conditions in the bathrooms.

Product Availability

Customers frequently noted problems with stock levels, particularly for specific pet supplies, and discrepancies between online inventory and in-store availability.

Grooming Services

Several customers expressed dissatisfaction with grooming appointments, citing long wait times and poor service quality.

Overall Experience

The store received mixed reviews, with some customers appreciating the variety of products and helpful staff, while others reported significant issues that detracted from their shopping experience.
  • JN
    Jessica Nelson
    Nov 16, 2025
    1.0
    If your planning on going for a quick in and out you are going to the wrong store. There are multiple employees however customer service is very poor even when there are a lack of customers. After requesting for assistance for getting crickets I waited 10 minutes for someone to show up and nobody did. This isnt the first time. While waiting for the crickets another family had been waiting to get a bird. If you want better customer service and better care for your pets visit another store cause it ain't here. In short staff are polite but inconsistent and slow, especially when assisting you.
  • SG
    Suzanne Grasmick
    Nov 14, 2025
    5.0
    My dauchshund is 16 years old n I am trying to keep her healthy. Roxy loves the refrigerated fresh pet vital grain free. If she is happy I'm happy!!
  • HH
    Hammer
    Nov 10, 2025
    2.0
    Where to begin….i walked into the store and it smelled horrible, worse than a barn. The aisles were cluttered with boxes of inventory (I’m assuming) that needed to be put away. Took a while to find what I needed and got in the checkout line. I was #2 of 3 people in line. The light wasn’t on, but the girl was ringing up people prior to us 3 in line. Then she just walked away from the register without saying a word and walked to the back of the store. Us 3 in line stood there for 5 minutes then guessed she wasn’t coming back. I bought what I needed, but everything is so overpriced that next time I’ll just order from Amazon and wait a day to get it delivered. How Petco stays in business is beyond me.
  • AP
    Anna Polzin
    Oct 27, 2025
    1.0
    Had an appointment for 430 the latest the web page would allow. I received a call around 1030 the next day trying to reschedule. Apparently the store closes at 530 and they said they wouldn't have time to do it and clean up. Why bother allowing appointments that late if you are not going to do it. Im now scrambling trying to find a groomer for the only available time I had in the next couple weeks. Honestly so disappointed and upset they wanted me to drive 40 mins on my lunch to drop my boy off F
  • MB
    Mikel Brown-Schilling
    Oct 27, 2025
    5.0
    5 stare across the board! I absolutely love the spiders in there. So cool. However, please put them in a bigger spot. Like where the birds are. And where do guys get your spiders? I am a spider enthusiast and I have never heard of a Mexican flame knee. New breed, name? Thank you!

Frequently Asked Questions About Petco

Does the Petco Cheyenne location have a vet hospital?

Yes, Petco Cheyenne has a full-service vet hospital.

Does Petco Cheyenne offer vaccinations?

Yes, Petco Cheyenne provides vaccinations.